Application Lead

Posted:
10/3/2024, 9:31:01 AM

Location(s):
Hyderabad, Telangana, India ⋅ Telangana, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
DevOps & Infrastructure

Project Role : Application Lead
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : Microsoft Teams Infrastructure
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the effort to design, build, and configure applications - Act as the primary point of contact for the project - Manage the team and ensure successful project delivery - Collaborate with multiple teams to make key decisions - Provide solutions to problems for the immediate team and across multiple teams Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Teams Infrastructure - Good To Have Skills: Experience with cloud platforms such as Azure or AWS - Strong understanding of Microsoft Teams infrastructure - Experience in designing and implementing Microsoft Teams solutions - Knowledge of Microsoft Teams administration and configuration - Familiarity with Microsoft Teams security and compliance features - Experience in troubleshooting and resolving Microsoft Teams issues - Ability to collaborate with cross-functional teams to integrate Microsoft Teams with other applications Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft Teams Infrastructure - This position is based at our Bengaluru office - A 15 years full-time education is required Summary:As an Operations Engineer for Cloud Migration & Implementation, you will be responsible for supporting the operations and managing delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve working with Microsoft Teams Infrastructure and ensuring smooth operations of the systems and services. Roles & Responsibilities:- Manage and support the operations of production systems and services based on operational requirements and service agreement. - Ensure smooth operations of Microsoft Teams Infrastructure and troubleshoot any issues that arise. - Collaborate with cross-functional teams to ensure timely delivery of services and systems. - Provide technical support to end-users and resolve any issues related to Microsoft Teams Infrastructure. - Maintain documentation of systems and services and ensure compliance with security policies and procedures. Professional & Technical Skills:- Must To Have Skills: Experience in Microsoft Teams Infrastructure. - Good To Have Skills: Experience in Microsoft Exchange Online and Microsoft 365. - Strong understanding of cloud migration and implementation. - Experience in managing and supporting production systems and services. - Excellent troubleshooting and problem-solving skills. - Good understanding of security policies and procedures.Provide L2/L3 level support on Microsoft Skype for Business 2015/2019 and MS Teams along with SFB Online. • Advanced troubleshooting skills with Microsoft debugging tools for MS Teams and Skype for Business online. Extensive knowledge of SFB online and Teams • Extensive knowledge on Enterprise Voice deployments • Good Knowledge on Skype telephony and conferencing devices • Good level of knowledge on networking including firewalls, dmz, WAN technologies, LAN and VLAN • Adequate knowledge of Active Directory Services and Site Topologies • Extensive knowledge on AAD connect and ADFS. • Extensive knowledge on sizing and designing and architecting SFB Online and teams Deep level troubleshooting skills on complex issues with SFB systems • Extensive knowledge on deploying EV with market leading VOIP systems like Avaya/Cisco/ Yealinc. • Expertise in designing, implementing and support transition from legacy PBX to modern UC platform such as Microsoft Teams. • Experience in deployment of Microsoft Teams Cloud Voice, Microsoft Teams Rooms, Skype/Teams phones and devices. • Experience in troubleshooting issues involving but not limited to with messaging, meetings with audio/video conferencing, Cloud Voice, and Audio-Conferencing services. • Research and assist in integration of 3rdparty apps with Microsoft Teams. •Deep knowledge of Microsoft Office 365services. •Knowledge of networking concepts, • Basic knowledge of PowerShell. •Usage of Call Analytics and CQD to diagnose and overcome complex quality issues. Build reports on Microsoft Teams Usage and adoption. Certifications in Office 365 and/or in Unified Communications would be preferred • Knowledge of Skype for Business on-premises would be an added benefit.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Accenture

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