The Opportunity  

As the HNW market is growing exponentially & thriving, Manulife Business Academy is seeking a strong executor and communicator, who is obsessed with delivering value, is forward-thinking, and excited to build a strong and sustainable corporate learning culture in the area of HNW space.

What motivates you?  

• You obsess about customers, listen, engage and act for their benefit  
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes  
• You thrive in teams, and enjoy getting things done together 
• You take ownership and build solutions, focusing on what matters  
• You do what is right, work with integrity and speak up 
• You share your humanity, helping us build a diverse and inclusive work environment for everyone  

We are looking for someone with:  

• CMFAS certified
• Professional Designations such as AFP/CFP, DPFP or ChFC preferred
• Strong communication skills &/or training delivery experience
• Able to work with internal & external stakeholders
• Relevant training or sales experience in the HNW segment dealing with financial / insurance products for at least 2 years or more
• Working knowledge of Microsoft Office Standard Tools (PPT, Word, Excel) and web enabling skills (canva etc)

Nice to Haves:   

• Experience in Learning Management System
• Creation of online content

On the job you will:  

• Develop training curriculum materials pertaining to HNW products, upskilling of HNW knowledge and skills-set
• Undertake effective HNW training for various distribution channels including agency / banca (bank partners) & LFAs
• Develop training materials & work closely with various internal & external stakeholders to ensure successful HNW product launches & follow up
• Driving HNW initiatives collaborating with various departments/teams to drive for desired results & outcomes
• Provide soft skills training to boost competencies of HNW reps in the areas of Legacy & Estate Planning, Business insurance planning etc
• Work with relevant parties to drive ad-hoc initiatives & provide customized training support etc
• Handing HNW enquiries & administrative support on LMS for online learners

 Our commitment to you  

• Our mission; to be a part of making Decisions Easier and Lives Better 
• A leadership team dedicated to your growth and success  
• A bold ambition and set of goals to be a leader in driving transformation in our industry  
• Our best. Every day.  

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid