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Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Supplemental Benefits and Directed Spend team at CVS is one of the fastest growing business units in the enterprise and is uniquely situated at the center of our retail and healthcare businesses. We are looking for a Senior Manager, Supplemental Benefits and Directed Spend to join our team in an essential role as CVS expands its offerings in this space, which includes the following businesses: OTC Benefits, Rewards, Targeted Kits, HSA/FSA, & SNAP/EBT. The ideal candidate will be highly adaptable and able to excel in a wide variety of areas – including client facing responsibilities, data synthesizing and analytics, internal/external stakeholder management, and retail assortment strategies.  Furthermore, the ideal individual should be self-motivated, demonstrate executive presence, and be able to act as a strategic thought partner to both enterprise leaders and external clients. In this role, the Senior Manager, Supplemental Benefits and Directed Spend will work cross-functionally with our inventory, supply chain, retail IT, digital product, marketing, CMX, merchandising, and Store Operations teams.

Key responsibilities:

• Work with directed spend ecosystem partners and clients to build short and long term strategies that align with business and enterprise priorities.
• Distill and communicate complex concepts into salient opportunities, influencing across and up through a matrixed organization.
• Drive innovation based on analytics and insights, market trends, competitive landscape, program gaps and white space opportunities while leveraging strong business acumen in retail, health care, technology, or other related fields.
• Partner across payor, benefit administration and external lines of business to enhance and develop our Supplemental Benefits offering, including OTC Health Solutions and other Supplemental Benefit platforms.
• Commercialize and support operational planning for Directed Spend product offerings, work cross-functionally with digital, IT, inventory, analytics, and product teams.
• Forge new partner relationships with key enterprise healthcare stakeholders across strategy, marketing, and operations.
• Navigate the day to day of a dynamic entrepreneurial team in a fluid and emerging space while balancing communication needs, stakeholder management, timelines, and financial goals of a Fortune 6 company.

Additional elements:

• Build and maintain strong working relationships with colleagues in sales support, product/implementation management, and across the enterprise to cultivate opportunity.
• Gain and leverage account intelligence trends to drive best practices throughout the customer and product lifecycle.
• Dissect consumer insights and foresee business opportunities quickly to maximize results.
• Key decision maker and business owner including responsibility for partnership revenue growth.

• 5 years’ experience in Retail Category Management, Retail CPG, or Management Consulting / Investment Banking / Private Equity
• Ability to travel on a limited basis.
• Hybrid approach 3 days a week out of RI or Boston offices.

Preferred Qualifications

• General Manager experience with strong business acumen and functional understanding across marketing, finance, and operations.
• Omni-channel experience
• MBA.

Education

Bachelor’s Degree or equivalent work experience.

Pay Range

The typical pay range for this role is:

$82,940.00 - $199,144.80

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. 
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 10/01/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.