At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.

Central Maine Healthcare is seeking a Surgical Scheduler to join our team at the Endoscopy office!

This is a Full Time, benefits eligible position

The position of Scheduler provides scheduling support for Providers, PAs, and the Surgical RN Clinical Assistants. The scheduler provides administrative assistance in the areas of surgical scheduling, preauthorization for testing and procedures, and referrals to consultants and for testing. The Scheduler’s work is done in an effort to ensure an optimal patient surgical experience, cost-effective measures of operation, maximum reimbursement, optimal lines of communication, and promotes effective management of various areas of responsibility. Responsible for accurate and complete work based on organization standards, policies and procedures, HIPAA, and compliance with regulatory agencies.

Education and Experience:

• High school diploma or equivalent.

• Minimum of two years of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field.

• Prior medical office experience, referral experience and knowledge of medical terminology preferred.

• Demonstrated proficiency with data entry/keyboarding.

Essential Duties:

• Serves as the champion of the patient experience

• Obtains all prior authorization information by working collectively with insurance companies and other partners.

• Schedules the procedure with the patient in accordance with the CMH scheduling guidelines which highlights the maximization of the scheduling process.

• Ensures surgical prerequisites have been scheduled and completed prior to date of scheduled procedure.

• Collaborates with the Provider and support team to ensure the patient has a comprehensive understanding of their plan of care.

• Prepare for clinic visits by reviewing next day patients and completing next day preparation activities.

• Interacts with all individuals in a consistent manner, providing attention, support, and assistance to foster an environment of exceptional personal service.

• Reviews the schedule in a timely manner to ensure that all scheduled procedures and equipment are aligned as appropriate.

What It’s Like Working At CMH: 

We are all about our team members growth and health. That why we prioritize work/life balance, community-based wellness initiatives and tuition reimbursement or student loan repayment for ALL of our team members. 

CMH offers a robust benefits package that includes: 

• Robust Paid Time Off (PTO) program 
• Medical plan with enhanced Tier 1 benefits provided within the CMH system. 
• Dental plan 
• Vision plan 
• Health Savings Account (HSA) 
• Basic Life insurance at no cost 
• Supplemental Life insurance 
• Long-term disability insurance 
• 401(k) or 403(b) retirement savings plans 
• Tuition IO partnership for student loan repayment assistance and tuition assistance 
• Family leave program for Parental Leaves 
• Comprehensive Wellness Program 

Living in Central Maine: 

While not at work, our team members enjoy the endless opportunities for entertainment that Maine has to offer. Outdoor enthusiasts can enjoy skiing, boating along the coast and hiking at a state or national park. Centrally located to several popular attractions, residents can embark on day trips to Boston, North Conway, New Hampshire and Boothbay Harbor. Maine is a wonderful place to raise a family, with safe communities and great public and private schools. 

About Central Maine Healthcare:

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services. 

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!