We have a fantastic full-time opportunity for a passionate individual to lead our New Zealand transportation team as a Courier Supervisor, based in Hamilton.  This role requires you to complete daily courier runs while also coordinating our team of couriers with allocation of set runs, rostering of courier staff, supporting the courier fleet, and ensuring compliance for vehicles and staff. You will also need to provide exceptional customer service by ensuring timely and accurate collection of samples and delivery to the laboratory. In addition, your responsibilities may include:

• Daily courier runs between 6.30pm and 12.00am.
• Employee training as required.
• Determining the most effective routes to deliver samples to the laboratory in a timely manner.

• Daily review and approval of courier driver times through “TANDA”
• Preparing fortnightly rosters and arrange coverage to ensure IDEXX service offering to all clients.
• Conducting performance reviews, monitoring courier run performance and onboarding new courier drivers.
• Implementing endorsed IDEXX administrative and HR procedures and practices and monitor to ensure that all staff are aware of, and compliant with these procedures.
• Participating in recruitment, selection, disciplinary action training and development of staff. Evaluate performance, provide feedback and recognize achievement.

You will have

• A full driver’s license – essential and a clean Driving History
• New Zealand National Certificate of Achievement or equivalent preferred
• Experience working as a courier or delivery role
• Customer service experience with outstanding supervisory and relationship building skills
• Professional presentation and attitude
• Excellent organisational, communication and time management skills
• Ability to identify and report process inefficiencies and assist with implementing improvements
• Proven leadership skills highly regarded

What can we offer?

• Investment in professional development and career growth
• Competitive annual bonus scheme and compensation review (for permanent employees)
• Paid health insurance benefits
• Be rewarded for your contributions through our ThanXX program
• Enhanced bereavement leave for family and pets!
• Free wellness programs like Virgin Pulse, Fitness Reimbursements, Mental Wellness and Healthy Weight Programs– ability to earn points and prizes
• Discounts on Pet Products and $500 per year towards diagnostic testing for your pets
• Tenure recognition including days off and bonus payments for reaching key milestones
• Contribute towards your charity of choosing through our One IDEXX program and paid volunteer Days annually
• We help pets lead fuller lives + + + + + + +

Why IDEXX?

We’re proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.  

At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 

Let’s pursue what matters together.

If you are passionate about making a difference and being rewarded for your efforts, please APPLY or contact the ANZ Talent Acquisition Team via [email protected] or visit careers.idexx.com/us/en/anz or www.idexx.com.au/en-au to learn more about IDEXX.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of colour, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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