Function

Enterprise Applications

Our Company

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

Job description

Job Summary:**

We are seeking a highly motivated Application Manager to oversee the lifecycle of critical business applications, ensuring their optimal performance, reliability, and alignment with Hitachi's strategic objectives. This role involves managing a team, collaborating with stakeholders, and driving continuous improvement initiatives.

Job Responsibilities:**

* Lead, mentor, and develop a team of application specialists and support staff, fostering a high-performance culture.
* Manage the end-to-end application lifecycle, including planning, design, development, testing, deployment, and ongoing support for assigned applications.
* Collaborate with business stakeholders to understand requirements, prioritize enhancements, and ensure applications effectively support business processes.
* Oversee incident management, problem resolution, and service requests related to applications, ensuring timely and effective solutions.
* Develop and maintain application documentation, including technical specifications, user manuals, and operational procedures.
* Manage vendor relationships for third-party applications, ensuring service level agreements (SLAs) are met and contracts are optimized.
* Monitor application performance, identify areas for improvement, and implement solutions to enhance efficiency and user experience.
* Ensure compliance with company policies, industry regulations, and security standards for all managed applications.
* Manage application budgets, resources, and project timelines effectively.
* Stay abreast of emerging technologies and industry best practices to recommend innovative solutions and strategies.

Job Qualifications:**

* Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
* Minimum of 7 years of experience in application management, software development, or a related IT role.
* At least 3 years of experience in a leadership or supervisory capacity, managing a team of IT professionals.
* Proven experience with enterprise-level applications and systems.
* Strong understanding of application development methodologies (Agile, Waterfall) and software development life cycle (SDLC).
* Excellent project management skills with a track record of successfully delivering application initiatives.
* Solid knowledge of ITIL framework and service management best practices.
* Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and their application services is a plus.
* Exceptional communication, interpersonal, and stakeholder management skills.
* Ability to troubleshoot complex technical issues and make sound decisions under pressure.
* Strong analytical and problem-solving abilities.

About us

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.