Primary Job Posting Location:

Richmond, British Columbia Canada

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position develops new/existing business relationships in the Small to Medium size Business market (SMB). The incumbent drives revenue growth through strategic, customer focused selling. This role will identify, position, and expand opportunities for all UPS Global Freight Forwarding products/services. This position will produce revenue growth by identifying key decision makers, coordinating customer meetings, and developing comprehensive logistics solutions for the UPS Enterprise. The incumbent promotes internal business relationships and identifies opportunities for sharing business leads and joint account support. This role seeks to attain a comprehensive understanding of their customers' supply chain, leading to new business and developing relationships with C-level decision makers. The incumbent will also be responsible for training customers on various technology platforms to ensure accurate billing, pricing, and other UPS services are delivered.

Job Type: Full-Time / Permanent

Workdays: Monday - Friday  

Shift Hours: 8:00am - 5:00pm* 

Work Location: British Columbia.

Compensation range: $64.416/year - $72.468/year + SIP (Sales Incentive Program - quarterly performance-based commission)

*Must be available to work flexible hours

Responsibilities:

• Penetrates existing account base to better understand full supply chain, leading to new business opportunities and key decision maker relationships
• Coordinates customer meetings with decision-makers to identify needs over wants, determine areas of opportunity, and develops sales strategies to win new business
• Identifies areas of churn to develop strategies for winning back business
• Prospects and hunts for new business through various customer opportunity identification methods including published data, industry guides, referrals and territory management
• Targets customer opportunities that exceed five hundred thousand dollars or more in total opportunity revenue annually
• Engages with the customer to identify areas of need while creating value throughout the sales process
• Facilitates customer entertainment to develop and solidify relationships with preferred customers
• Collaborates with Operations to establish standard operating procedures for meeting customer expectations
• Educates customers on technology solutions to provide independent tracking, pricing, and reporting capabilities
• Applies sales strategies and knowledge gained from sales training to identify areas where UPS solutions can be implemented
• Plans Quarterly Business Reviews (QBR’s) with customers to review business trends and UPS time and transit performance
• Participates in joint customer calls with peers and counterparts to promote UPS products/services
• Attends functional meetings with sales counterparts to promote enterprise selling
• Identifies account decliners/gainers to develop strategies for winning back business and promoting future growth
• Uses state of the art Customer Relations Management software (CRM) to develop strategic plans for customer growth and development

Preferences:

• Demonstrates ability to conduct research and develop territory sales plans and possesses organization/strategic planning skills
• Ability to demonstrate strong complex problem solving skills
• Demonstrates a perpetual inclination for learning
• Proficient with Microsoft Office Products (Word, Excel, Access, and Outlook)
• Minimum 3 years of experience in successful territory management
• Minimum 3 years of sales experience 
• Business-to-Business or Business-to-Consumer sales experience, or UPS management or customer facing role experience
• Bachelor's Degree (or internationally comparable degree) in Business, Marketing or related field 
• Minimum 3 years of Freight Forwarding sales experience

Basic Qualifications:

• Employer will not sponsor a visa for this or future positions
• Must be currently located in the same geographic location as the job or willing to relocate yourself
• Must be available to work flexible hours
• Meets local age and operations requirements to operate a vehicle
• Must provide own vehicle for business use and be willing to travel, as required

Compensation and Benefits 

UPS offers a competitive base salary plus participation in our Sales Incentive Program (SIP) to recognize and reward strong performance. Additional benefits include: 

• Comprehensive health, dental, and vision coverage 
• Group insurance and pension/retirement savings plans 
• Paid vacation and personal time off 
• Employee stock purchase plan 
• Sales-specific perks such as car allowance reimbursement 
• Team support environment with assigned coach and mentor. 
• Employee discounts on UPS services and partner brands 
• Global career opportunities with a company that prioritizes growth and innovation 
• A strong culture of promotion from within will support future personal and professional development. 

Why Join UPS? 

At UPS, you’ll be part of a global leader known for its innovation, reliability, and commitment to excellence. We provide a collaborative environment where your skills are valued, your voice is heard, and your career can thrive. With clear growth opportunities—your development never stops. With our people-first culture, you’ll be supported every step of the way. At UPS, we’re not just moving packages—we’re delivering what matters.

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The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

All candidates must successfully complete a series of interviews in order to qualify. Background and reference checks will also be required.

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.