Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Viki is a global entertainment streaming platform that specializes in Asian content. Our platform enables millions of viewers to discover and enjoy primetime shows and movies, subtitled in over 150 languages. Headquartered in San Mateo, California, we also have offices in Singapore, Seoul, and Shanghai, ensuring a strong global presence and a deep connection to the heart of Asian entertainment. Our platform is home to a large and loyal community of fans who share a passion for Asian culture and entertainment. Join us in our mission to bridge cultures and connect the world to Asian entertainment. At Rakuten Viki, we offer a chance to be part of a global community that celebrates culture, creativity, and connection.

We’re looking for an Intern, UX Design to join our UX & Design team. This is a full-time internship and based in Singapore. At Viki, we believe that empathy is key to creating meaningful products and experiences for our users so you’ll get the opportunity to apply all your UX knowledge into practice. From conducting user research in order to understand user needs, to designing, prototyping and testing your ideas with users in order to improve our products.

Besides getting hands-on experience researching and designing for an actual product that’s being loved by millions, you’ll receive mentorship from a dedicated mentor, through our weekly design sharing sessions, and through the connections you’ll forge with all your great new colleagues.

Key Responsibilities:

• Work closely with the UX team members

• Work with Product Managers to ensure all design works meet user needs and business requirements

• Conduct user research activities such as, usability testing, A/B testing, stakeholder interviews, surveys, and translate research findings into actionable recommendations

• Design visual prototypes ranging from concept to interactive mock-ups on Figma

• Communicate design rationale effectively to key stakeholders

• Collaborate with engineers in the building of your design

• Push creativity, spark fresh ideas, challenge established thinking, and discover new ways of solving a problem

Requirements:

• Good understanding of the UX design process 

• Ability to think at a high level about a complex product

• Ability to communicate and explain rationale for new features and changes

• Interest in using data and user research to inform design decisions

• Understanding of web design. A portfolio that demonstrates your experience creating great user-centric design solutions would be a plus

• Preferably able to commit to a 6 months, full time internship

• Please include your portfolio that demonstrates your experience creating great user-centric design solutions as supporting documents. (Kindly take note that portfolio in the format of behance.net or dribbble.com will not be accepted.)

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.