We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

We are looking for a Transaction Services Specialist - Disputes & Collections to manage the full lifecycle of customer disputes and collections, from initial inquiry through to resolution and payment. This role ensures timely, accurate investigation of disputed charges, proactive outreach for outstanding balances, and effective negotiation to recover overdue payments. Acting as a strategic link between our customer-facing, commercial, and Finance Operations teams, you will help maintain healthy accounts receivable and foster positive stakeholder relationships while providing the subject matter expertise needed to optimize our processes and procedures.

We’re on the lookout for a part time Transaction Services Specialist - Disputes & Collections to drive the end-to-end resolution of customer disputes and collections, ensuring a seamless journey from initial inquiry to final payment.

If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.