About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation
customer experience to fast-growing technology companies, helping its clients represent,
protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients
in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,
food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
TaskUs People First culture has grown the company to have approximately 45K employees
worldwide. We are currently in twenty-three locations across twelve countries, including the
Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing
Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a
culture of constant motion, exploring new technologies, being ready to handle any challenge at
a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: TaskUs provides world-class benefit packages with competitive industry
salaries to all its employees. With well-developed departments, such as Total Rewards,
Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are
known for our inclusiveness and community impact. We also promote internal mobility and
professional development at every step of an employee's career within TaskUs. Come be part
of TaskUs that supports People First by applying today!
What does an Operations Manager do? Think of yourself as the leader of your department,
helping Teammates and Team Leaders reach their fullest potential and meet their KPIs/Targets
consistently to make sure that they deliver a Ridiculously Good customer experience to our
clients.
Imagine going to work with one thing on your mind: solving operational business issues
through innovation. Your tasks center on managing relationships with Teammates and Team
Leaders, and developing their daily work-related skills and practices.
As an Operations Manager, you will;
● Devise effective plans on how each Teammate and Team Leader could reach their
targets;
● Identify the strengths and weaknesses of Teammates and Team Leaders and
guide/develop them accordingly;
● Assign tasks that would capitalize Teammates and Team Leaders' strengths while
addressing their weaknesses; and

● Gain the trust and respect of your team members, which includes reaching out, having
short chit-chats, and conducting regular one-on-one sessions that make them feel
valued and respected.
● Add, improve, or eliminate daily processes and practices to bolster the aforementioned
duties and responsibilities.
Do you have what it takes to become an Operations Manager?
Requirements:
● At least 3 years of working experience in customer experience operations and
management roles
● Skills in leading and managing an operations team
● Good track record of meeting and delivering targets
● Great verbal and written communications skills
● Aptitude for multi-tasking and working in a fast-paced environment
● Ability to take the lead in analyzing situations and data
DEI: In TaskUs we believe that innovation and higher performance are brought by people from
all walks of life. We welcome applicants of different backgrounds, demographics, and
circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is
committed to providing equal access to opportunities. If you need reasonable
accommodations in any part of the hiring process, please let us know.
How We Partner To Protect You: TaskUs will neither solicit money from you during your
application process nor require any form of payment in order to proceed with your application.
Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
We invite you to explore all TaskUs career opportunities and apply through the provided URL
https://www.taskus.com/careers/.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.