Underwriting

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This role is responsible for: producing and underwriting new and renewal business from assigned brokers in accordance with underwriting authority; assisting the wider underwriting team in producing and underwriting new and renewal business; making sound underwriting decisions through the life cycle of the policy; providing support in consistently achieving financial plan (premium, loss ratio, retention, commissions, pricing, new business, and expense management) through superior service, business retention and responsiveness to new business submissions; interacting and collaborating with the team, Regional Underwriting Offices, Market Segment Colleagues and other critical internal/external business associates; underwriting, service, and sales.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do?

• Underwrite and assess risk to maximise business growth and profitability for allocated book of business. Make appropriate decisions within own underwriting authority in addition to considered, intelligent and complete recommendations to technical underwriting/business leadership.
• On pre-agreed accounts, actively participates and supports Development Underwriters in new business, renewal and mid-term alteration underwriting activities that support underwriting decisions, consistent with business growth and profit.
• Provide leadership and coaching, as appropriate, for Associate Underwriter to help with their development and ensure that their roles and responsibilities are delivered.
• Identify and capture new business opportunities and effectively cross sell Bond & Specialty and Business Insurance products.
• Accountable for accurate underwriting documentation/ information in account management systems and adherence to documentation standards.
• Understand, embrace, and execute Travelers’ underwriting strategies and principles to produce budgeted results.
• Establish and maintain collaborative relationships with colleagues in other parts of the organisation, including Head Office, Risk Control, Distribution, Claims, Actuarial, etc. as needed.
• Actively engage and seek out training opportunities to further develop underwriting and sales expertise.
• Develop and leverage productive relationships through broker visibility and a disciplined sales management approach (e.g. planning and follow-up for broker and end customer interaction, visits and meetings) all in support of business objectives. Activity may be guided by the Development Underwriter.
• Working with Distribution, effectively assist in the development, documentation and execution of sales plans with emphasis on increasing marketing and sales activities outside the office. Work tactically with brokers to ensure they have an appropriate level of understanding of Travelers goals and objectives.
• Actively participate in regularly scheduled sales and underwriting meetings.
• Work effectively as a productive and supportive team member in conjunction with more senior team members, supporting business unit and company objectives.
• Demonstrate superior customer service standards (consistency, quick response, knowledge of products) to meet Travelers’ service standards.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• University degree preferred.
• Working knowledge of the local insurance marketplace.
• Demonstrates an ability and desire to learn about the enterprise and business unit critical business issues and financial drivers.
• General knowledge of organisational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work activities.
• Basic knowledge of internal and external factors that impact the Lloyds Market preferred.
• Basic Product/Technical proficiency commensurate to his/her underwriting authority.
• Demonstrates basic ability in the areas of customer focus and positive broker interaction.
• Basic analytical thinking/financial acumen.
• Identifies current or future problems or opportunities, analyses, synthesises and compares information to understand issues, identifies cause/effect relationships, and explores alternatives to support sound decision making.
• Utilises understanding of finance and accounting principles to identify the impact of responsible underwriting decisions on the overall profitability of the business.
• Intermediate relationship management.
• Seeks out, builds, fosters and maintains productive relationships or alliances to meet goals and achieve objectives.
• Chartered Insurance Institute (CII) Certification preferred.

What is a Must Have?

• Previous experience of underwriting in management liability/professional indemnity/financial institutions required.