Posted:
4/6/2026, 6:11:04 AM
Location(s):
Kahului, Hawaii, United States ⋅ Hawaii, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
Workplace Type:
On-site
Our associates celebrate lives. We celebrate our associates.
Provides administrative and clerical support to a standalone funeral home, cemetery, crematory or a combination of these facilities. Guides families through available options for services during the time period prior to the event. Duties include greeting the public and providing information on services offered in a polite manner with a goal to meet and exceed customer expectationsProvides detailed explanations of funeral service processes, pricing, and legal requirements, ensuring transparency and clarity.
Coordinates with vendors, venues, and service providers to secure necessary arrangements and timely execution of services.
Prepares death certificates, reports and documents
Completes required permits and or certificates
Prepares and processes Veteran’s Paperwork
Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
Receives and processes payments and contracts
Processes accounts payable transactions
Assists with the preparation of obituaries
Assists with ordering merchandise and tracking inventory
Acts as backup to Receptionist
Greets family members and friends
Communicates client family’s needs promptly and accurately to the appropriate staff member
Conveys a sense of concern and empathy with client family members at all times
Responds to customer inquiries via telephone, internet and in person
Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
MINIMUM Requirements
Education
High School or equivalent
Experience
1 - 2 years of experience in an office clerical or customer service capacity required
Knowledge, Skills and Abilities
Working knowledge of office equipment
MS Office Suite experience preferred
Basic mathematics skills required
Good verbal and written communication skills
Strong organizational skills and detail oriented
High level of compassion and integrity
Ability to maintain confidentiality
Work CONDITIONS
Work indoors and outdoors during all seasons and weather conditions
Limited amount of local and/or multiple location traveling required
Professional Dress is required when in contact with families.
Frequent, continuous periods of time standing, up 6 hours per day
Sitting continuously for many hours per day, up to 6 hours per day
Climbing stairs to access buildings frequently
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Compensation:
Salary: $18.00/Hr
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Website: https://sci-corp.com/
Headquarter Location: Houston, Texas, United States
Employee Count: 10001+
Year Founded: 1962
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Commercial ⋅ Family ⋅ Funerals ⋅ Service Industry