Gen is a global company powering Digital Freedom through consumer brands including Norton, Avast, LifeLock, Avira, AVG, Reputation Defender, and CCleaner. Our combined heritage is rooted in providing safety for the first digital generations. We bring leading technology solutions in cybersecurity, privacy and identity protection to more than 500 million users in 150 countries so they can live their digital lives safely, privately, and confidently today and for generations to come. We're always looking for smart, fearless, and dedicated people. Together, we have collective passion and a big vision to power Digital Freedom by protecting consumers and giving them control of their digital lives. When you’re a part of Gen, you are provided access to a range of resources and support to ensure you can do your best work and live your best life. This includes flexible working options with generous time off and competitive benefits & compensation packages. Diversity is foundational to how we do business because we know the greatest ideas and results come from our unique perspectives and differences. We strive to create a safe, inclusive environment where you can bring your whole self to work. Team members are valued, respected, and celebrated for who they are in a meaningful and exciting atmosphere. Gen is an equal employment opportunity employer. Employment decisions are based on merit, experience, and business needs.

If this sounds like you—Gen has a dynamic, supportive culture with core values that celebrate diversity, promote teamwork, and encourage every team member to contribute and grow—join us!

About the role:

Gen is seeking a Senior Indirect Tax Analyst, to support all aspects of Gen’s US sales/use tax and Canadian GST matters spanning compliance, tax technology (tax engine), controversy and direct business advisory. This role requires a strong understanding of indirect tax, high attention to detail, as well as the proven ability to improve processes

 What You Will Do in This Role

• Responsible for ensuring compliance with state and local sales and use tax laws and regulations and Canadian indirect tax requirements.

• Prepare and/or review US sales/use tax and Canadian indirect tax returns.

• Work with IT to create reports to reduce data manipulation time for compliance and audit.

• Actively work on process automation of the indirect tax data retrieval and data analysis to ensure accuracy in reporting.

•  Reconcile the indirect tax accounts to make sure accurate representation of the tax liability/asset in the Financial Statements; create/review journal entries as needed.

•  Manage maintenance of tax exemption certificates and tax incentive documentation

•  Manage ongoing external sales/use tax audits; includes preparation and review of responses to data requests as well as overall responsibility for relationships with auditors and audit roadmap

•  Review sales/use tax compliance processes with Oracle and Sabrix/AvaTax systems; Troubleshoot tax-related problems within the ERP and tax systems, identify solutions and work with other internal teams to resolve

•  Maintain comprehensive and complete documentation of indirect tax positions applied

• Work closely with product managers, SKU creation group, etc. to understand the product/service deliverables and SKU attributes and determine the correct tax treatment for correct tax code mapping in ERP system  

• Research and determine tax mapping for purchases

• Perform tax research, draw conclusions and document positions

• Keep up to date on new sales/use tax legislation and case law to determine impact on the company

•  Advise internal stakeholders on new business strategies or product offerings, taking the sales/use tax implications into consideration

• Minimize state and local sales/use tax risk exposure and identify potential opportunities

• Review and recommend positions related to indirect tax reserves

• Advise internal and external customers regarding applicability of state and local sales & use tax rules to specific fact patterns and work with them to resolve transaction tax issues.

• Review agreements from an indirect tax perspective; recommend changes

• Identify and lead the implementation of process improvements

• Recognize and manage SOX issues as they relate to indirect tax

•  Provide sales data used for other SALT purposes such as state apportionment and gross receipts taxes

What You’ll Need to be Successful in this Role

• A degree in accounting or finance; CPA or equivalent license preferred (strong accounting skills)

• Approximately 8-10 years of multistate indirect tax and/or accounting experience; Big 4 and/or department of revenue experience preferred

• A deep understanding of multi-state sales and use tax regulations; experience with sales/use tax matters in the software industry is preferred

• Advanced Excel skills, including the manipulation and analysis of large amounts of data

• Automation training and/or experience; Alteryx experience is a plus

• Experience with Oracle or related ERP systems and Sabrix, AvaTax or related tax systems

• Strong tax research, critical thinking and analytical skills

• Strong organizational and time management skills with ability to multi-task while working independently and efficiently with acute attention to details

• Excellent teamwork; ability to work effectively across geographies

• Strong verbal/written communication skill

Gen is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law. Gen strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds. 

We also consider employment-qualified individuals with arrest and conviction records. In addition, we will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Learn more about pay transparency. 

Gen complies with all anti-discrimination laws. 

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.