At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Clinical Operations Analyst II - East Region

                        

Location

South Russell

                    

Facility

Chagrin Falls Family Hlth Ctr

                     

Department

FHC Administration-Regional Operations

                      

Job Code

T2206S

                     

Shift

Days

                       

Schedule

7:30am-5:00pm

                       

Job Summary

                         

Job Details

As a current caregiver at Cleveland Clinic, you have gained access to the endless professional, educational, community-based and personal development opportunities offered here at one of the top ranked healthcare organizations in the world. Now that you have the experience to advance the internal Professional Ladder, we invite you to explore other departments and positions where your skills can best serve patients, their families, fellow team members and our numerous domestic/international facilities. Continue building your career and finding your place within our close family of caregivers. 

As Clinical Operations Analyst II, you will provide onsite training and direct support to caregivers in the proper and optimal use of clinical information systems. Under the supervision of the designated Manager and Administrative leadership, your efforts will help caregivers better understand necessary systems, such as the Electronic Medical Record (EMR). While in this position, you will also have opportunities to explore professional development and career advancement within Cleveland Clinic. 

A caregiver in this position works days from 7:30AM – 5:00PM. 

A caregiver who excels in this role will:  

• Maintain thorough understanding of site-specific physician adoption plan. 
• Review progress toward goals and objectives detailed in the plan. 
• Coordinate and provide caregiver training and support using classroom, computer-based and one-on-one training. 
• Maintain education materials and monitor caregiver training and proficiency requirements, 
• Coordinate and provide new physician on-boarding in collaboration with Office of Physician Staff Affairs and physician remote access connection to the EMR when required. 
• Promote maximum utilization of EMR within the physician group and serve as a primary contact for caregiver EMR related issues. 
• Provide ongoing techniques to better incorporate and utilize the EMR. 
• Identify opportunities for improvement and work with the administrative team, project teams, and ITD/CSO to design and implement improvements, clinical systems and workflows. 

Minimum qualifications for the ideal future caregiver include:  

• Clinical background and knowledge of patient care and clinical practice, including experience with clinical information systems 
• Associate’s degree in related field
• Valid State driver's license (VDL) with a good driving record 
• Four years of applicable clinical experience 

Preferred qualifications for the ideal future caregiver include:  

• Current licensure as Registered Nurse (RN), Licensed Practical Nurse (LPN), Medical Assistant (MA) or similar clinical knowledge
• Bachelor's Degree in related field 

• Strong clinical background and knowledge of patient care setting and clinical practice

• Extensive Epic experience, including support, documentation, go-lives and upgrades

• Experience creating and running reports using Tableau, Excel, SQL

• Experience in troubleshooting, education and training of clinical applications

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/      

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 25 pounds.
• Ability to travel throughout the hospital system

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities