Clayton is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.
Position Summary:
The Sales Coordinator serves as a resource to the Customer Success Managers (CSMs), Brand Experience Manager (BXM), and Customer Care Manager (CCM) assisting in the completion of all day-to-day responsibilities while adhering to the mission statement of the division and the company to provide a world class customer experience to retail partners.
Roles and Responsibilities:
- Retail Partner Relationships - Responsible for helping with respective accounts of CSMs. Working with CSMs on sales, inventory, inventory turns, shipment accounts receivable, and parts. This is an administrative position for developing high-quality relationships with retail partners.
- Quality Planning, Control, and Improvement - Planning: (in house) As requested: responsible for writing or completing orders that match customer requirements, are clear and precise for production personnel, available to answer retail partner questions, aids in working with partners to maximize sales tools necessary, and develops credibility and respect of zone accounts. Control: (in house) As requested: confirms sales order matches customer request, monitors shipments, checks pricing, documents and issues sales change orders, and tracks deadlines required. Improvement: (in house) As requested: aids the entire team in customer satisfaction.
- Sales Productivity - Aids in the organization of all sales responsibilities (mainly clerical) to maximize clarity, efficiency, and productivity within the constraints of the approved product offering. This will include meeting promised customer deadlines, flooring requirements, run releases, product change requests/orders, manufacturing floor information in accuracy and completeness, shipping schedules, and accounts receivable.
- Integrity, Citizenship, and Ethics - Strives to make the facility a good member of the community. Uses the highest level of personal integrity and business ethics. Faithfully executes all applicable regulations of local, state, and federal authorities.
Requirements:
- Must be able to communicate effectively and clearly with company personnel, distributors, retail partners, customers, and state / local authorities as well as other third-party personnel. Such communication includes the ability to read and understand specifications and graphics.
- Must be able to operate and be insured to operate a personal automobile and use regularly available commercial transportation as appropriate.
- Experience working with sales, computer order entry, and off-site housing strongly preferred.
- Must have a high level of computer literacy.
- Minimum 2 years' experience in an administrative position
- High school diploma required
- High sense of urgency and ability to meet deadlines regularly
- Common sense & self-motivated
- Strong organizational skills with the ability to coordinate multiple projects at one time
- Computer literate (AS400, Word, Excel, Power Point)
- Web Presence experience preferred
- Interpersonal skills. Ability to communicate clearly and positively at all levels, including internal and external customers, peers, managers, and the home office.
- Capable of handling and maintaining highly confidential information
Why Clayton?
Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.
At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.
Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Business Unit - B00018
Clayton Manufacturing