Work Location:

Canada

Hours:

37.5

Line of Business:

Credit Management

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Reporting to a Team Manager within the National Office Specialized Home Financing team within the Credit Application Review Team, a Credit Application Analyst will provide support to our Sales Channel and Credit Centre in all areas of document compliance and verification.

A typical day at work will look like:   

• Providing operational support to the Sales Channel and Credit Underwriting function including submission quality and document compliance with a Customer Centric mindset.
• Support Sales Channel by reviewing / updating / and analyzing all credit documentation for accuracy and adherence to all regulatory requirements.
• Accountable for completing a range of responsibilities associated with Real Estate Secured Lending products, involving single to multiple steps across several systems and applications.

Department Overview:

The National Office Specialized Home Financing team is accountable for the development and execution of the MMS and Broker Channel strategies, delivering business performance insights to drive growth and increase productivity as well as the creation and the implementation of policies, processes, and capabilities supporting our MMS and Broker Channels. Working closely with One TD partners, RESUL, and the Channels leadership team, supporting 1A channel governance, conduct risk, channel engagement programs (R&R, rallies, conferences), and the management of the Mobile Mortgage Specialist Assistants.

Making Your Well-being a Priority
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes … because when colleagues feel their best, they're more likely to do their best.

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Job Requirements:

The ideal candidate will:

• Have mortgage/credit lending experience is preferred
• Have superior computer/technology skills
• Have superior proficiency with MS Office suite, including Word, Excel and PowerPoint
• Be able to work independently, multi-tasking in a fast-paced environment
• Demonstrate excellent judgement, time management skills, and be able to meet/exceed timelines and SLA expectations from a customer as well as a business partner perspective
• Demonstrate high-level accuracy and attention to detail
• Demonstrate excellent customer service skills, leveraging strong interpersonal and communication skills
• Available to work variable hours
• Available to attend in-office days as per business needs
• Be bilingual (French/English)

Experience and Education:

• High School diploma / Undergraduate degree   and/or
• 1+ years relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés qui ont besoin de services et de soutien dans une langue autre que le français.