Technology Purchasing Specialist

Posted:
10/8/2024, 10:34:55 AM

Location(s):
Ontario, Canada ⋅ Toronto, Ontario, Canada

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Technology Purchasing Specialist’s primary role is procuring hardware and software product from sales opportunities for RSM’s Technology clients.  The opportunities will come from internal consultants, sales staff and directly from the client.  Product knowledge and overall understanding of procurement is required. This role will ensure products will meet client requirements and time frames.  They will ensure accuracy of orders and pricing.

They will work with consultants and clients to relay availability and tracking information. Work with team to ensure knowledge transfer and cross-training. Work with vendors to learn about potential pricing options and special promotions.

Responsibilities:

Technology Purchasing Specialist duties may include but are not limited to:

  • Processing orders
  • Ensures products are purchased in the most cost- and time-efficient manner
  • Updating client/consultant
  • Serve as a mediator during disputes between vendors and consultant/clients
  • Source product for best price and availability
  • Process Returned Merchandise Authorizations (RMAs)
  • Work with vendors and distributors to obtain RMA approvals
  • Evaluate and report on distribution and manufacturer performance
  • Work with Technology Solutions team on special pricing requirements
  • Follow-up with vendors and distributors on backorders
  • Provide input, creative solutions, and ideas to the management team and IT consultants on product offerings
  • Help to streamline and improve processes to increase efficiency

Relationship Management duties may include but are not limited to:

  • Learn pricing programs
  • Work with distributors to take advantage of potential programs to reduce cost and drive margin
  • Develop relationships with the distributors and direct buy manufacturers
  • Maintain contact information for distributors and vendors

Other duties as assigned

EDUCATION/CERTIFICATIONS

Bachelor degree or equivalent experience in purchasing preferred

TECHNICAL/SOFT SKILLS

Basic understanding of computers and computer systems

Ability to work within a team atmosphere

Proficient in Microsoft Office

Strong attention to detail

Excellent customer service skills

Excellent verbal and written communication skills

Effective time management and organization skills

EXPERIENCE

1-3 years of purchasing experience

LEADERSHIP SKILLS

N/A

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.   

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $58,000 - $81,000