Job Title

Business Support Officer

Job Description

As a Business Support Officer you will be the key person for project support and administration, analysis, reporting and continuous improvement. You will drive and maintain high level quality for the operational performance of Philips Micro Devices (MD).

Your role will include:

• End-2-End administrative support around commercial processes and projects: Quote preparation and (administrative) processing and business reporting supported by analysis
• During and in various phases of Market-2-Order (M2O) and Order-2-Cash (O2C) processes
• Opportunity, Quotation, Sales Order handling, Project execution, Shipping and Invoicing
• Working with(IT) applications like Salesforce, Sofon, SAP (TEP), Planisware and Qlikview
• Ensuring that administrative processes are executed in a standardized and harmonized way in line with the QMS and by using standard approaches, ways of working, calculations, tools & templates. Pro-active signaling of deviations a/o areas requiring improvement.
• Pro-active Process Improvement, supported by investigation and proper (root cause) analysis.
• Coordinate Shipping as well as Export Control activities, supported and executed by others.
• Business reporting in close cooperation with (sales) management and F&A, being the supporting backbone in the areas of reporting and analysis.

You're the right fit if:

• You have a Bachelor’s Degree preferably in business administration or business economics
• Minimum 5 years of experience in administrative support around commercial processes and projects preferably as a business support officer .
• Ability to manipulate large volume of data and translate into meaningful decision-making information and documents,
• Experience working directly with external customers in the field of shipment
• Strong Excel skills are a must, and Knowledge of other software like SAP-TEP kernel
• Strong affinity with processes, tools & systems
• Fluent in Dutch and English both written and spoken
• A “Continuous Improvement” mindset with a pro-active and supporting attitude
• Good communication and stakeholder management skills, including pro active behavior  
• The ability to not only signal issues but also anticipate and generate alternative solutions

Advantages:

• “Lean tools” knowledge and experience

*this position isnt open for relocation

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
 

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.