Production Support Analyst

Posted:
2/24/2026, 3:05:49 AM

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security ⋅ Software Engineering

Investment Bank - Front Office Support

 

A leading investment bank is seeking a Support Analyst to join their Reg Tech division, supporting the Risk Technology Suite. The role focuses on supporting Global Banking and Markets Finance applications and managing front-office risk, liquidity, and market risk. The Finance Production team is responsible for overseeing front office regulation, liquidity, market risk, and sub-ledger risk for Equities and FICC (Fixed Income, Currencies, and Commodities), ensuring compliance with auditing, reconciliation, P&L confirmation, pricing risk, and aligning risks with public finance reports.

 

Key Responsibilities:

  • Track, resolve, and report user issues globally.
  • Manage incidents, working with tech teams to restore services.
  • Liaise with development and infrastructure teams on changes/upgrades.
  • Automate tasks using Unix and Python scripting.
  • Support SQL/Oracle for transaction prioritization during peak periods.
  • Build strong relationships with stakeholders and provide expertise in risk applications.

 

Required Skills:

  • Experience in financial industry support.
  • Proficiency in UNIX and large database management (SQL Server/Sybase).
  • Familiarity with batch automation and service management processes.
  • Strong knowledge of supporting environments using solutions based on Java, UNIX Shell scripts, Perl, Python, .NET, and IIS.

mthree

Website: https://mthree.com/

Headquarter Location: London, England, United Kingdom

Employee Count: 1001-5000

Year Founded: 2010

IPO Status: Private

Last Funding Type: Private Equity

Industries: Corporate Training ⋅ Information Technology ⋅ Training