Job Description:

We are looking for a special kind of person - a St Vincent's kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do. 

Working with the Service Delivery Governance Unit, the Quality, Compliance and Safe Service Management Officer assists in ensuring a robust clinical and operational governance and quality framework is in place across St Vincent’s Care. The role will assist in ensuring compliance with Australian Aged Care Quality Agency Accreditation Standards and that all risks are managed as part of the quality framework.

This position will work collaboratively with the Service Delivery Governance Unit to get the best outcomes for our consumers and staff. The Quality, Compliance and Safe Service Management Officer will be responsible for monitoring quality activities and clinical governance and the development of policies and processes that influence these outcomes and ensure compliance.

Seeking a Registered Nurse with aged care experience and a quality/continuous improvement mindset for this role. This is a full time position and offers fantastic work-life flexibility, with hybrid working arrangements (Bowen Hills Office- Residential Aged Care Facilities- working from home). You will also have the benefit of working within a friendly and supportive team environment.

  

What’s on your CV is important, but what’s in your heart matters more.

Because at St Vincent’s, kindness works for us.

Key responsibilities of the role: 

• Working with the Team Leader in the development, implementation, maintenance and review of business Policies & Procedures to ensure their compliance with internal standards & legislation.
• Support the Team Leader in the identification of new initiatives to improve sustainability in the unit.
• Support management of policies & procedures.
• Support for other Services Delivery Governance teams’ requirements or systems.
• Monitoring quality activities and clinical governance
• Conduct Gap analysis within Aged Care homes

Things that work for us: 

• Registered Nursing Degree with unrestricted AHPRA registration
• Minimum of 2 years' experience in residential aged care.
• Comprehensive understanding of aged care Quality Standards.
• Previous experience in the development of policies and processes
• Proficiency in clinical management systems and Microsoft Office.
• Stakeholder management, conflict resolution, problem-solving, and negotiation skills.
• Experience in implementing a care management system or upgrades – adherence to schedule and scope.
• Good communication skills both written and verbal.
• Ability to work both as a team player and on their own.
• Energetic, dynamic, with effective time management skills.
• Current National Police Certificate.
• NDIS Worker Screening Check may be a requirement of this role
• Willingness to travel as needed

Things that work for you:

• Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
• Flexible working arrangements
• Opportunity to work for the nation’s largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision
• Friendly team environment with a great community care spirit
• Ability to visibly see your impact on the business and its service
• No cost uniforms and training
• Free annual flu vaccination
• Employee Assistance Program for staff and their families
• Access to the Fitness Passport (FP)

Why become part of the St Vincent’s Care family?

Because you’re like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work tirelessly to provide the highest levels of care and quality of life for our clients. And better support for the local communities we play an important role in and continue to support.

For more than 175 years, St Vincent’s Care Services (SVCS) has been a leading Catholic provider of Aged Care Services in Australia and the legacy of compassion, justice, integrity and excellence entrusted to us by the Sisters of Charity and their Founder Mary Aitkenhead continues to inspire our work today.

Out spiritual and hospital-based heritage has taught us that wellness is about more than medical needs. It’s about building a true partnership around trust and respect. That’s why we take a person-centred approach – delivering holistic, individual care that achieves wellbeing for mind, body and spirit.

At St Vincent’s we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring family.

Reconciliation Action Plan

St Vincent's Health Australia embraces Aboriginal and Torres Strait Islander people's unique perspectives, knowledge, and cultural. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment.

As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation

Respectfully-No agencies please.

Position Description and Critical Job Demands Checklist:

Contact Details:

Sunny Zhu

Alternate Contact:

Closing Date:

23 November 2024 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct