Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

 

Summary of Responsibility
In keeping with the Mission/Vision/Values of Centerstone, a SUDS Clinician provides group and individual counseling, community support, case coordination and  crisis intervention services to promote personal growth in the form of emotional, cognitive, behavioral and/or psychological changes in clients with a primary substance use disorder diagnosis.   This includes performing continuing assessment of the client’s needs and functioning, maintenance of appropriate documentation and development and implementation of treatment plans consistent with the client’s therapeutic needs.  The SUDS Clinician consults with the Clinical Services Coordinator or Manager as required. As part of Centerstone’s team-oriented philosophy, a SUDS Clinician is expected to actively participate in variety of cross-functional teams and performance improvement initiatives.

ESSENTIAL DUTIES
Completes job requirements with independent action and resourcefulness and seeks out additional duties during periods of downtime.  Organizes time, effort, and use of resources to achieve desired outcomes.

Centerstone expects all staff to have a strong desire to provide excellent customer experience; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; must possess the flexibility to work with clients at various stages in their personal growth; and to have an attitude of wanting to continuously improve their own performance as well as that of Centerstone.  This also includes consistently returning phone calls and e-mails within 24 hours and updating voicemail/out of office e-mail, as well as consistently using pleasant tone and having a helpful attitude. 

Treatment must be recovery focused taking into account trauma informed care practices.  Provides consistent, personal growth-focused services to all assigned clients by maximizing time spent working directly with clients to assist their personal growth process.  To demonstrate clients are the first priority, ensure hours of care expectations are met and time is dedicated to providing personal growth services to clients, their families and collateral contacts.

Meet or exceed Key Performance Indicators (KPI’s) expectations.

Provides office based services utilizing evidence-based methodologies to provide excellent clinical services.  Prepare for and conduct individual and group health services for assigned caseload.

Treats all clients and colleagues with dignity and respect, regardless of race, ethnicity, nationality, religion, sexual orientation, gender, or other legally protected status.

Shows consideration for others, works cooperatively with any coworker; provides constructive feedback without undue criticism of others; displays appreciation of differences in approaches, personalities, and viewpoints of others.  Works professionally, respectfully, positively and cooperatively within a team-based framework to promote Centerstone’s commitment to client personal growth.

Completes all required documentation legibly, accurately, timely, and thoroughly using clinically appropriate terminology and containing clinically relevant information and applicable standards.  Demonstrates utilization and incorporation of audit feedback when completing documentation.

Supports the strategic goals and mission/vision/values of Centerstone at all times when interacting with clients, co-workers and professionals from other organizations and presents a positive and professional demeanor.

Takes initiative to prevent and resolve problems and offers recommendations for improving services and transforming Centerstone into an organization that embraces excellent customer experience.

Assist client in developing an individualized service plan, must be person centered, family centered, and service centered.  Monitor client progress in treatment and participate in service plan reviews as assigned.  Update service plans as appropriate. Submit service plans at all stages for medical review, if applicable.

Conduct intake for client entering services, including explaining services, gathering information needed on intake materials, ensuring client understands all forms, assuring signature on appropriate contracts and consents, and submitting materials for processing, as assigned. Conduct assessment and write assessment summaries, as assigned.

Assist clients with making linkage with internal and external resources as outlined in service plan and in coordination with Integrated Healthcare Services.  And maintain appropriate contact with referral sources including providing information on client progress, behavior, and needs (with appropriate releases), and maintaining ongoing consultation when appropriate. 

Assist client in making discharge plans and provide follow up services as assigned.

Demonstrates an ability to manage crisis situations, including danger to self and others, to ensure the safety and stabilization of clients and to make appropriate referrals/linkages when clinically indicated.  Does not leave crisis situation until client is in a safe environment or crisis is resolved.

Attend staff meetings, clinical staffings, and other internal meetings as assigned.  Participate on committees as assigned, including quality assurance functions.  Maintain appropriate communication with other employees and work as an effective member of treatment team..

Demonstrates commitment to all assigned clients at various stages of change by using motivational interviewing and outreaching clients who have disengaged from services.  Provides assertive outreach, advocacy and follow-up to assigned clients. 

Throughout the personal growth process, ensures services provided are driven by client personal growth goals.  Links all clinical documentation to identified personal growth goals and objectives as indicated on the individual service plan.  Ensures documentation of Progress Contact Note (PCN) activities reflect personal growth plan objectives and demonstrate medical necessity.  Utilizes PCN completion as a personal growth tool to celebrate client successes and identify growth areas by completing progress notes concurrently with clients.

Serves as back-up to Access and Crisis Services to provide tertiary back up to pre-hospital screening assessments. 

Demonstrates effective caseload management by expeditiously staffing and transitioning client cases based on client needs and preferences. Completes and submits transition plans and discharge summaries.

Completes and submits all required clinical documentation within established timeframes (generally within 24 hours of service provision).  To ensure a complete clinical record, completes Progress Contact Notes for all contacts, canceled/failed appointments and attempted contacts with clients and collaterals within established timeframes.

Maintains confidentiality of clients as well as any and all information considered sensitive to Centerstone operations.

Follows HR Policy and Procedure for management of Paid Time Off and/or any other leave. Minimizes unscheduled absences within established Centerstone guidelines (expectation of 2-4 total unscheduled absences per year).

Meet and maintain applicable certification and job requirements.

OTHER DUTIES AND RESPONSIBILITIES
Market services to external resources as appropriate. Participate in training designed to enhance job-related skills. Provide community education as assigned. Perform other duties, not inconsistent with qualifications and regular duties, as assigned.

ESSENTIAL KNOWLEDGE AND SKILLS
Knowledge of counseling theory and a variety of modes of treatment
Knowledge of family dynamics and dynamics of dysfunctional behavior, including sexual abuse, appropriate to population served
Knowledge of alcohol and other drug abuse and addictions
Knowledge of group treatment theories
Knowledge of DSM-5 or latest revised edition
Knowledge of appropriate billing codes
Knowledge of non-violent crisis intervention techniques
Knowledge of lethality assessment techniques
Knowledge of DUI laws and evaluations, as appropriate
Knowledge of ASAM criteria
Knowledge of guidelines for confidentiality and professional ethics
Knowledge of abnormal psychology
Knowledge of human development/growth/behavior
Knowledge of community geographical awareness and of community and agency resources
Knowledge of inpatient treatment resources, including appropriate admission procedures
Knowledge of psychotropic medications and medical terminology
Knowledge of applicable regulatory guidelines and codes, agency policies and procedures, and federal and state laws.
Knowledge of relationship between cultural competency and effective service delivery
Knowledge and skill in delivering services using trauma informed care practices.
Skill in interviewing, assessment, and counseling
Skill in written and oral communication
Skill in customer service techniques
Skill in establishing and maintaining interpersonal relationships with clients and staff
Skill in problem-solving
Skill in identifying and prioritizing treatment needs
Skill in applying non-violent crisis intervention techniques and maintaining personal safety
Skill in consultation and networking

OTHER KNOWLEDGE AND SKILLS
Skill in stress management
Skill in safe driving 

RESPONSIBILITY
Supervisory Controls:  The Clinical Manager or the Clinical Services Coordinator assigns work priorities, provides ongoing clinical supervision, and interprets and enforces policies and procedures. 

Guidelines:  Board, Administrative and program policies, licensure, accreditation, statutory and regulatory standards restrict the SUDS Clinician’s discretion on treatment assessment, services, and record-keeping.  A SUDS Clinician has the prerogative to pose changes in practice, procedures and policies that affect the Clinical team.

DIFFICULTY
Complexity:  Position is characterized by a series of complex tasks.  Although routine is established setting certain tasks at certain times, the extreme variation in service recipient needs requires adaptation.  Emergency situations occasionally disrupt routine operations and may require more complex responses.

B.        Scope & Effect:  This job affects the physical, emotional, and psychological well-being of clients.  The agency depends on the SUDS Clinician to appropriately provide clinical services which meet requirements set forth in external grants/contracts and meet requirements for third party reimbursement.

PERSONAL RELATIONSHIPS
A.        Personal Contacts:  The SUDS Clinician has daily contact with clients, collaterals, and agency staff; regular contact with external referral sources, other service providers and advocates, and general public.

Purpose of Contacts:  Purpose of contact with clients is to provide clinical services, assessment, non-violent crisis intervention, and skill building services as needed, as well as consultation regarding these services.  The purpose of contact with others is primarily to gather and exchange information.

 

ENVIRONMENTAL DEMANDS
Physical Requirements:  The work is primarily sedentary, but requires skill in non-violent crisis intervention.  Must be able to lift up to 25 lbs.

  

B.        Work Environment:    Work is primarily performed in an office environment or community setting such as a county jail.  There is risk due to location of services and/or potential violence of service recipients in crisis.  Position may require contact with bodily fluids to assess drug use; this requires the use of protective clothing. 

MINIMUM CREDENTIALS/REQUIREMENTS

Level 10.6  (non-licensed) position requires a bachelors degree in human services and CADC certification .  

Position also requires the ability to utilize necessary computer hardware and software including a working knowledge of personal computers, Microsoft Windows and the Microsoft Office suite. Must have valid driver’s license in applicable programs.  Providers utilizing electronic health records and/or other automated/electronic documentation systems are required to have computer and keyboarding experience and skills or the ability to develop such skills within required timeframes in order to meet the level of proficiency set by the agency.   Direct Service Providers utilizing electronic/automated documentation systems will be required to undergo a computer and keyboarding assessment test to determine proficiency.

Position requires valid driver’s license, safe driving record, and experience working with the public or a demonstrated interest to work with different population. All employees in the SUDS Clinician position must successfully complete required background checks and pre-employment screening.

Time Type:

Full time

Pay Range:

$18.20--$25.50

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.