Posted:
1/10/2025, 4:13:53 AM
Location(s):
Santa Clarita, California, United States ⋅ California, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
What You’ll Do:
Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company
Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policy
Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
Examine property titles, mortgages, and trust deed documents
Prepare legal documents for the closure of the sale
Complete closing by recording and filing documents, preparing, and distributing final closing statements and title
What You’ll Bring:
Experience directly handling escrow transactions as an escrow assistant preferable
Openness to new technology and proprietary programs; adjusts easily to new workflow
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both our internal team and external customers; comfortable using various types of communication to meet customer needs
Problem solver with strong organizational skills, is detail oriented, and knows how to navigate internal and external resources to resolve issues
Thrives in contributing to a team working together to deliver beyond customer expectations
Comfortable guiding and supporting future talent learning the business
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
Valid Licensing/Certification as required by applicable state
High school diploma or equivalent
Pay Range: $24.30 - $33.30 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.Website: https://www.firstam.com/
Headquarter Location: Santa Ana, California, United States
Employee Count: 10001+
Year Founded: 1889
IPO Status: Public
Industries: Financial Services ⋅ Insurance ⋅ Property Insurance ⋅ Real Estate ⋅ Real Estate Investment