Application Support Engineer

Posted:
11/26/2024, 12:30:14 PM

Location(s):
Pune, Maharashtra, India ⋅ Maharashtra, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security ⋅ Software Engineering

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle JD Edwards EnterpriseOne Financials
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the Oracle JD Edwards EnterpriseOne Financials system and supporting the financial operations of the organization. Your typical day will involve troubleshooting and resolving software issues, collaborating with cross-functional teams, and providing timely solutions to work-related problems. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with cross-functional teams to identify and resolve software issues. - Troubleshoot and debug software defects to ensure smooth system functioning. - Provide timely and effective support to end-users, addressing their queries and concerns. - Document and maintain accurate records of software issues and their resolutions. - Participate in the testing and implementation of software updates and enhancements. - Proactively identify areas for improvement and suggest solutions to optimize system performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle JD Edwards EnterpriseOne Financials. - Strong understanding of financial processes and principles. - Experience in troubleshooting and resolving software issues. - Knowledge of SQL and database management. - Familiarity with ITIL processes and incident management. - Good To Have Skills: Experience with Oracle JD Edwards EnterpriseOne Financials implementation and customization. - Experience with software testing and quality assurance. - Knowledge of programming languages such as Java or C++. Additional Information: - The candidate should have a minimum of 3 years of experience in Oracle JD Edwards EnterpriseOne Financials. - This position is based at our Pune office. - A 15 years full-time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing