Scheduled Hours

40

Position Summary

The Nurse Supervisor provides high-level clinical leadership and administrative oversight for back-office nursing staff. This role is pivotal in co-managing a diverse clinical team that supports specialized clinicians across seven clinic locations. The focus is on optimizing workflows, ensuring clinical excellence in endocrine and metabolic weight management care, and bridging the gap between patient visits.

We are seeking an RN with leadership skills and experience in endocrinology or chronic disease management who is ready to transition their clinical expertise into a strategic oversight focusing on the patient population across all 7 sites with Division of Endocrinology, Metabolism & Lipid Research @ WashU.

Position provides day-to-day/frontline supervision, coordination, and assignment functions for patient care staff and patient treatment.

Job Description

• Co-supervises the recruitment, onboarding, and ongoing professional development of the back-office team, fostering a culture of high performance and empathy.

• Coordinates patient services with physicians and staff to provide quality care in effective manner, conducting rounds to ensure quality of patient care delivery.

• Facilitates educational opportunities and quality improvement activities for staff to ensure compliance with medical school and regulatory guidelines.

• Assigns/coordinates activities and duties of staff, orienting new staff and advising administration of conditions and performance issues.

• Provides direct patient care as needed, including triaging patient questions in MyChart and phone calls, administering injections, management of diabetes technology, and maintaining records in accordance with approved nursing techniques.

• Promotes/maintains excellent customer services with patients and families, acting as liaison between patients and the WashU team.

• Provides appropriate counsel to patients/families explaining medications, procedures and teaches care to ensure continuity of care and promote health care maintenance.

• Analyzes back-office workflows to enhance efficiency, reduce patient wait times, and improve the overall clinician-support experience.

• Acts as subject matter expert for endocrine and weight management clinical protocols, ensuring that patient care if safe, timely, and aligned with WashU Medicine standards.

Working Conditions:
Job Location/Working Conditions

• Normal office environment

• Exposure to blood-borne pathogens

• Requires protective devices

• Patient care setting

• Direct patient care setting

Physical Effort

• Typically sitting at desk or table

• Typically standing or walking

• Typically bending, crouching, stooping

• Occasional lifting (25 lbs or less)

Equipment

• Office equipment

• Clinical/diagnostic equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

A diploma, certification or degree is not required.

Certifications/Professional Licenses:

The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.

Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration

Work Experience:

Nursing (2 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications

Education:

B.S. - Bachelor of Science - Nursing, B.S.N. - Bachelor of Science in Nursing

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Active Listening, Communication, Critical Thinking, Cross-Functional Teamwork, Customer Empathy, Education Resource Development, Epic EHR, Family Support, General Nursing, Good Clinical Practice (GCP), Health Insurance Portability & Accountability Act (HIPAA), Interpersonal Communication, Leadership, Nursing Practice, Organizing, Patient Care, Patient Care Management, Patient Care Services, Patient Education, Staff Hiring, Supervisory Management

Grade

S28

Salary Range

$71,300.00 - $128,400.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.