Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Documents all development activity. Assists with training non-technical personnel. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.

Job Description

Insights & Analytics Engineer 3, Developer Experience

Are you looking to have an impact on a large technology organization and the work of thousands of developers? If you are driven and passionate about reducing cognitive load and toil for developers, then Developer Experience (DevX) Organization is the place for you!

Comcast’s DevX organization creates an extensible ecosystem of solutions, evolving based on deep partnerships, that empower Comcast’s Engineering community to do more of what they love and feel deeply connected to their impactful work. 

DevX believes we can make developers happier, more focused, and more innovative. We do this by providing tools and automated processes that reduce the impact non-functional requirements have on our developer’s lives. 

As an Engineer 3 on our DevX Insights & Analytics team, you will be enabling Comcast developers in faster delivery of reliable, performant, and scalable software products. You will be a [technical leader/key contributor] on the team, having input on technical design decisions and serving as a liaison to our stakeholders, primarily other development teams. On our teams, everyone has an opportunity to lead; your communication and collaboration skills are just as important—if not more important—than your technical skills.

About the team

The Insight & Analytics team is made up of a supportive group of engineers and analysts from all walks of life.  We work with DevOps teams, internal cloud infrastructure teams, security teams, program management and leadership to deliver enterprise-wide value to support the software development lifecycle.  We are an experienced group of technical minds who excel at solving uncharted data-driven challenges to improve the developer experience.

How we support you in building your craft

In addition to building belonging in your day-to-day job:

• You will have an opportunity to participate in a week–long Lab Week three times a year – a Hackathon where we test innovative ways to push our platforms and products into the future.

• You will have dedicated time to learn and teach each other through multiple internal technology conferences throughout the year.

• You will participate in dedicated technology, leadership and culture discussion forums, book clubs and internal podcasts.

• You and your teammates will take the time to have fun and build team camaraderie and psychological safety.

• You will have flexibility for career exploration through mentorship, project opportunities, rotations, and gigs.

What you will do

As an Engineer 3 on the DevX Insights & Analytics team, you will join a team that is responsible for developing, deploying and supporting a notification platform that supports campaigns across the developer community at Comcast.  Responsibilities include following an agile methodology for delivering features within sprints, supporting day-to-day operations of the platform and respond to user and production issues.

Responsibilities

• Actively participate on a DevOps team to run and maintain DevX’s notification platform.
• Develop and enhance the platforms.
• Harvest and visualize metrics; monitor health, performance, and capacity of our platform and services and perform appropriate improvements as required.
• Provide excellent customer service to existing customers and act as a product evangelist for prospective customers.
• Partner with the Product Delivery team to operate product roadmap items that bring new features, reliability, and stability to our platforms.
• Work with cross-functional teams to ensure campaigns are properly managed and the platform operates as expected.
• Participate in regular scrum/iteration planning and backlog grooming sessions.
• Regular, consistent, and punctual attendance. Must be able to work variable schedule as necessary.
• Other duties and responsibilities as assigned.

What you will bring

• 5+ years of experience developing, deploying and supporting software products
• Expert level backend development: JAVA, MongoDB
• Experience with AWS(S3, SNS, SQS, Pinpoint), Javascript/Typescript, CI/CD Pipelines, SQL(Oracle), NoSQL(MongoDB), Log Monitoring and Analysis(ELK), Python
• Experience in frontend software development using ReactJS
• Enthusiastic self-starter with an entrepreneurial mindset, proven history of execution and delivery, and well-developed business acumen
• Experience with agile methodologies using Jira, or a similar platform for scaling agile development practices
• Effective working independently and in a team environment, both onsite and virtual
• Excellent oral and written communication skills with the ability to adjust the messaging to the audience
• Any relevant experience, including similar technologies and collaboration across teams
• Relevant Computer Science coursework or alternative experience/equivalent

Exciting challenges you will be involved in where you can make an impact

• Directly impacting developer experience for thousands of Comcast developers
• Working with Enterprise and Business organizations to enable them to succeed in campaigns to improve the developer experience.
• Exposure to techniques and technologies to deliver state of the art solutions.
• Working with the best and brightest minds in Comcast as we empower our engineers to develop solutions for the next generation of technical challenges.  
• Success in this role is characterized by strong collaboration with cross-functional teams to remove roadblocks for our development teams.

We are interested in attracting a diverse set of candidates for this position.  If you are not sure if you are qualified, please err on the side of applying.

Our Values 

• Pathway to Yes
  • We value usable and working solutions now, without compromising quality over a perfect solution later.  
  • We start from the assumption that someone, somewhere has already figured out a solution to this problem; we value using their results over rediscovering them ourselves. 
  • We actively collaborate with our customers; we win when our customers win.
• Culture of Curiosity
  • We adopt a collaborative growth mindset and learn together along the way. 
  • We recognize that the best idea can come from anyone, and that effective leaders create ways to solicit and consider these ideas. 
  • We value making decisions with research and reason, with an open mind to experiment.
• Lead with Purpose
  • While exploring diverse ideas, we value being able to pursue a plan together over everyone agreeing that the plan is the best one.
  • We are all leaders; we value individual responsibility over micromanagement. 
  • As members of DevX, we align to a set of outcomes over fighting turf wars; we get ahead by working together.
• Team Spirit
  • We value attitude over aptitude; no {genius} jerks allowed. 
  • We value actively and humbly seeking and appreciating honest feedback over preserving our egos. 
  • We value building teams with individuals from various backgrounds and experiences; there is no typical DevX-er. 

#devx, #developerexperience, #devxenable

About Comcast DevX

DevX (Developer eXperience) is an organization and movement within Comcast’s Technology division. We are charted with simplifying developers’ lives as they journey through the software development lifecycle.   

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.