ACCOUNT EXECUTIVE – INDUSTRIAL MARKET

About NDBS

National Design Build Services, LLC (NDBS) is a mechanical design/build firm that offers our customers knowledge and experience in designing air conditioning, heating, ventilation and refrigeration systems (HVAC/R) in commercial and industrial buildings. Our projects consist of Healthcare, Food Processing, Manufacturing, Warehouses, Office Buildings and Refrigerated Warehouses.  NDBS offers an impressive benefits and compensation program in addition to excellent career development opportunities. 

Account Executive Job Description

This role is intended to develop trusting work relationships with prospective and existing clients while serving as a client manager for core accounts. The role is responsible not only for the conceptual mechanical design and successful delivery of our services but also for driving growth by aligning with the company's strategic sales goals. The ideal candidate will have a proven ability to design complex industrial projects, providing innovative and effective solutions even with limited scope definition. Additionally, they must possess excellent communication skills and a proactive approach to expanding sales opportunities within both established and new client relationships. The ability to balance technical design excellence with a focus on achieving company sales objectives is critical to success in this role.

Internal to the organization, the role will require constant collaboration with departments such as administrative staff, preconstruction, engineering, and operations.

Responsibilities

• General
  • Responsible for client management throughout the project life cycle, serving as primary client point of contact, and building long-term trusting relationships
  • Analyze cost and forecast data to ensure alignment with the company goals and objectives
  • Collaborate with a world-class team of engineers and designers to deliver innovative solutions for industrial clients
  • Demonstrates behaviors consistent with NDBS core values; Safety, We answer our phones, Always innovating, Collaborative Partnerships, Reputation, Entrepreneurship
• Marketing and sales
  • Identify and pursue complex, high-impact project opportunities that align with the company’s strategic growth goals within the industrial market
  • Drive growth by setting and achieving revenue and sales targets, with a particular focus on expanding business with existing clients and establishing new client relationships
  • Prepare sales, cost, and revenue forecasts based on previous performance and expectations weekly, monthly, quarterly and annually, while identifying areas for revenue growth
  • Cultivate relationships with general contractors, developers, and owners through on-site visits, training, social events, and project reviews, serving as a trusted advisor on complex projects
  • Develop technical project scopes, pricing, schematic designs, and cost saving options when appropriate
  • Maintain an entrepreneurial approach in identifying and securing opportunities for value-engineered solutions, ensuring that designs are both feasible and financially advantageous for the client and NDBS
• Project Award
  • Work with Project Managers to negotiate contract markups. Manage contract execution process including negotiations with client
  • Facilitate internal turnover meetings to identify project scope, risks, resource requirements, communications, schedule and budgets
  • Collaborate with engineering department to ensure project scope is developed into design documents for permitting and bidding purposes
  • Provide support to the project team during the buyout process
  • Support Project Manager, Engineering, and Controls throughout construction and closeout
  • Assist Preconstruction department with subcontractor buyouts, and equipment procurement to meet or exceed project financial budgets
  • Track project financial performance including contract value changes due to scope additions/deletions and actual vs forecasted margins
  • Ensure commissioning and closeout process is accomplished in a timely manner and HVACR systems operate as intended
  • Ensure project/department milestones/goals are met and adhere to approved budgets

Qualifications

• Strong ability to work in a team environment
• Strong interpersonal/communication skills (oral and written)
• Minimum of 5 years in HVACR or related industry experience
• Minimum of 3 years of design experience with a demonstrated ability to lead multidisciplinary teams in the design and execution of complex industrial systems
• Experience in mission-critical facilities such as data centers, pharmaceutical production, and advanced manufacturing plants is highly valued
• Previous sales experience with a consistent track record of meeting and exceeding revenue objectives is preferred
• Considerable experience in HVACR projects by means of active management, leading design teams, experience with direct digital controls, project controls, sales, and/or field experience
• Ability to define technical project scope, pricing, and prepare written proposals for construction general contractors or management firms. Must have a comprehensive understanding of total project costs and profitability management
• Familiarity with modern design codes (ICC, IECC, IMC), ASHRAE Guidelines and Standards
• Technical understanding of HVACR design methods and calculations
• OSHA 30 certification is a plus and will be required upon hiring

NDBS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.