Delivery Lead - Technology

Posted:
6/28/2026, 10:00:00 AM

Location(s):
Jacksonville, Florida, United States ⋅ North Carolina, United States ⋅ Illinois, United States ⋅ Florida, United States ⋅ Charlotte, North Carolina, United States

Experience Level(s):
Senior

Field(s):
Product

Workplace Type:
On-site

Pay:
$138k–$194k/yr

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary:
This job supports Consumer Lending and Credit Underwriting Technology and is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams.

Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Responsibilities:

  • Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
  • Manages coordination of delivery and dependencies across multiple teams
  • Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
  • Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
  • Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
  • Supports resource planning for delivery and execution
  • Ensures adherence with Enterprise Change Management standards
  • Coordinating and facilitating routines to support delivery –e.g.kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
  • Plans and coordinates delivery and dependencies across multiple teams.
  • Support Enterprise Change Management Standards
  • Program level status reporting and key control indicators
  • Facilitates dependency management/risk management/impediment removal.
  • Promotes/facilitates communication and collaboration across organizations to support deliverable completion and timeline.
  • Gathers/facilitates status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.
  • Ensures that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.
  • Ensures deliverables comply with Enterprise Change Management standards.
  • Supports resource planning for delivery/execution.

Required Qualifications:

  • Minimum 7 years of project management experience.  
  • Bachelors Degree or higher, or equivalent experience.
  • Strong strategic thinker and the proven ability to execute.
  • Superior communication skills, ability to navigate in a matrix management model and influence across multiple organization levels.
  • Strong relationship management and organizational skills along with ability to identify and prioritize work load.
  • Willing and able to work after hours when required to support multiple time zones.
  • Acts as the project subject matter expert to support delivery deadlines, governance routines, cross project dependencies and budget.
  • Formally manages change controls for scope, schedule, and budget targets to adhere to bank Change Management policies.
  • Ability to effectively convey complex information concisely.
  • Support of program management tools and techniques in alignment with the bank Change and Project Management Framework.
  • Ability to interact with business leaders, external vendors and internal technology groups
  • Extensive experience of process release management
  • Knowledge of Agile and waterfall software delivery methodology
  • Experience delivering large projects with significant impact to multiple lines of business that may have cross-functional or inter-departmental implications.
  • Process-oriented; able to navigate bank policies and procedures
  • Must be able to create and maintain a project budget, identifying risks and opportunities and escalating variance

Desired Qualifications:

  • Experience with JIRA, ALM, PCM, PPRT, NEXUS, etc.
  • Familiarity with Bank of America change standards and governance processes implemented on 2021
  • Proactive with escalations and communication skills (PowerPoint skills desired)

Skills:

  • Collaboration
  • Project Management
  • Result Orientation
  • Solution Delivery Process
  • Stakeholder Management
  • Analytical Thinking
  • Business Acumen
  • Financial Management
  • Influence
  • Risk Management
  • Agile Practices
  • Architecture
  • Data Management
  • Solution Design
  • Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Bank of America

Website: https://bankofamerica.com/

Headquarter Location: Charlotte, North Carolina, United States

Employee Count: 10001+

Year Founded: 2007

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Asset Management ⋅ Banking ⋅ Finance ⋅ Financial Services ⋅ FinTech

Visa Sponsorship: Sponsors work visas