Scheduled Hours

40

Position Summary

Lead three dynamic teams responsible for developing and supporting innovative integration & automation solutions on the Workday and Mulesoft platforms to meet WashU's evolving business needs. As a member of the Workday Support Team leadership group, this position guides strategic Workday platform initiatives that occur between the three business units managing their functional areas in Workday (HR, FIN, STU). This position also ensures continued strategic alignment between Workday and the wider WashU ecosystem, managing the intake and prioritization of all integrations involving Workday.

This position is expected to cultivate a culture of innovation and excellence within the team. It provides analysis, planning, organization, communication, and management necessary to support all aspects of operations within the team. This position manages a team of managers and professional staff and also participates in management discussions and planning at the department level. It will act on behalf of Director in his/her absence.

Job Description

Leadership & Team Management

• Lead, manage, and develop a high-functioning team with diverse backgrounds.

• Recruit, retain, and motivate staff to do their best work.

• Establish performance expectations, monitor progress, provide feedback, and resolve staffing issues within the team.

• Foster a positive work environment that emphasizes commitment to success, excellent service and personal/professional accountability and growth for all.

• Analyze and help improve business processes for Enterprise Systems and Solutions (ESS) by working closely with staff members at all levels of the organization.

• Collaborate with service owners and other ESS leaders to ensure alignment of staff assignments with departmental goals.

Technical Strategy & Applications Oversight

• Oversee management and strategic direction of the applications portfolio, ensuring consistency with business and partner priorities.

• Provide oversight and guidance for integration solutions, development, and configuration of products/services for Workday Integrations & Mulesoft.

• Lead and/or guide effective requirements analysis, solution design, data integrity, security, software development, and system configuration.

• Manage vendor relationships and ensure a disciplined approach to project management.

• Ensure that teams are setup to provide escalated support and troubleshooting of systems when required. Including availability during major incidents and outages as defined by WUIT.

Strategic Planning & Prioritization

• Contribute to the intake & prioritization process.

• Conduct capacity, availability, and impact assessment for new projects.

• Collaborate closely with Business Alignment Leads (BALs) and internal leadership to gain insights into forthcoming projects and initiatives.

• Develop partnerships with business partners, key users, and stakeholders to aid in strategic planning for the department.

Working Conditions:

Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at a desk or table

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (6 Years)

Skills:

Academic Experience, Business Information Systems, Information Technology Management

Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications:

• Background with business information systems at a management level preferably in an academic environment.

Preferred Qualifications

Education:

Master's degree

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Adaptability, Business Solutions Design, Communication, Development of Action Plans, Organizing, Prioritization, Professional Etiquette, Project Administration, Resource Planning, Solution Implementation, Sound Judgment, Strategic Objectives, Technical Communication, Technical Knowledge, Technical Solutions, Technology Platforms, Time Management

Grade

G16

Salary Range

$96,000.00 - $169,300.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.