It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:
Collaboratively working with the assigned Director, the Senior Market Fundraising Support Associate is responsible for providing professional service for all fundraising activities initiated within the territory. Expertly utilizes Foundation-wide fundraising resources to effectively achieve market territory and Foundation fundraising goals. Provides support to Foundation staff including donor development, volunteer coordination, and event production and management.

Qualifications:

• Associate’s degree with Bachelor’s degree preferred or an equivalent combination of education and work experience
• Minimum of Three (3) years’ complex office work experience with two (2) or more years in comprehensive fundraising preferred.
• Advanced working knowledge of a variety of software programs, including Microsoft Office
• CRM donor based software knowledge preferred; Raiser’s Edge a plus
• Ability to interact with and communicate with staff, high-level volunteers and donors
• Able to effectively direct and train volunteers
• Well-developed communication (written including editing, and verbal) skills and personal relations skills
• Intermittent Driver - Valid driver’s license and automobile insurance per Company policy
• Ability to travel to off-site locations
• Self-initiating and able to work independently while demonstrating solid decision-making capabilities to meet the immediate and long-range needs of the market
• Ability to use sound judgment, creativity, and problem solving skills in order to meet fundraising needs of the market
• Highly organized and able to effectively manage a number of tasks simultaneously
• Ability to handle stress of multiple priorities

Competencies:

• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment Performance Improvement activities as appropriate for the position.

Job Responsibilities:

• Provides fundraising support to the Director of Philanthropy for the affiliate market in the development and execution of a comprehensive fundraising plan that is market specific.
• Mentors Market Fundraising Support Associates and assists all Foundation staff members in a professional and timely manner.
• Supports Foundation team members in the development of unique fundraising strategies having application within the market and/or across the Foundation. 
• Works with Foundation marketing and affiliate Director of Philanthropy on collateral development related to fundraising and/or communication activity.
• Responsible for market events from identifying, planning and production to include, but not limited to, completing donor research, soliciting sponsors/donors, engaging and training volunteers, entertaining guests, while ensuring quality of event outcome and guest experience.
• Working closely with Foundation team members, ensures prompt and appropriate follow-up of all requests or complaints from donors, patients, families, staff, and members of the public.
• Develops and perfects market correspondence and presentations to patient/families, donors, community leaders, volunteers, legislators and others to represent the Hospice in the best possible light.
• Provides input on annual budget preparation and allocation.
• Assists the Director of Philanthropy for the affiliate with the development of new programs, special projects and community activities.
• Performs other duties as assigned.

Compensation Pay Range:

$21.64 - $31.17

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.