Partner Plan Manager - Hybrid, Columbia, SC

Posted:
10/29/2024, 5:00:00 PM

Location(s):
Columbia, South Carolina, United States ⋅ South Carolina, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Customer Success & Support ⋅ Product ⋅ Sales & Account Management


Summary
 

Ensures that sales, retention and service targets are met for the assigned Partner Plans. Facilitates staff achievement in meeting established sales, retention and service goals.

*Sales experience and project management/vendor management experience preferred.


Description
 

Communicates effectively with Partner Plans managing mutual goals and objectives. Assesses and implements resource and training needs for Partner Plan staff. Establishes and maintains a highly visible field presence with staff to ensure staff and plan success

Monitors marketplace regularly to identify trends in sales, competitors, BlueCross BlueShield Association initiatives and product design. Sends/shares data to senior management and Partner Plans for review on a regular basis.

Establishes and maintains positive Partner Plan distribution channel relations. Manages working relationship with Partner Plans including legal, policy and procedures and issue resolution.

Coordinates ongoing Partner Plan Meetings including but not to Executive Oversight or Steering Meeting, Quarterly and/or Semiannual Account Management Oversight, etc.

Communicates regularly and effectively with staff and management regarding information pertinent to successful achievement of goals.

Monitors performance metrics and distributes to Partner Plans.

Completes all reporting requirements as outlined by senior management within specified time periods.

Required Education: Bachelor's

Required Work Experience: 6 years sales experience including 1 year lead or supervisory experience or equivalent military experience in grade E4 or above

Required Skills and Abilities: Comprehensive knowledge of products, procedures, systems, marketing and National Alliance. Basic understanding of enrollment/underwriting guidelines. Working knowledge of word processing and spreadsheet software. Excellent verbal and written communication skills. Ability to work independently, prioritize effectively, and make sound decisions. Excellent judgment skills. Strong customer service, organizational, presentation skills with proven ability to manage projects/work teams. Proficiency in spelling, punctuation, and grammar skills. Analytical or critical thinking skills. Ability to persuade, negotiate, or influence others. Ability to handle confidential or sensitive information with discretion. Ability to direct, motivate, and assess performance of others.

Required Software and Tools: Ability to use standard office equipment. Working knowledge of Microsoft Word, Excel, or other word processing/spreadsheet software.

Required Licenses and Certificates: Current South Carolina Department of Insurance License or the ability to acquire within 4 months of date hired.



 

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Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.