Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Dynatrace APM
Good to have skills : Microsoft Azure PaaS, Shell Scripting, Microsoft Azure IaaS
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
We are looking for a skilled Dynatrace SaaS Specialist with hands-on experience in the installation, configuration, and optimization of Dynatrace to join our team. The ideal candidate will possess a strong understanding of Dynatrace SaaS capabilities, troubleshooting expertise, and experience with automation and cloud technologies
Roles & Responsibilities:
-Dynatrace Installation and Configuration: Demonstrate in-depth knowledge and hands-on experience in installing and configuring Dynatrace SaaS for monitoring and performance management.
-SaaS Capability Understanding: Deep understanding of Dynatrace SaaS features, modules, and integrations to optimize monitoring and troubleshooting workflows.
-Troubleshooting and Issue Resolution: Strong problem-solving skills with the ability to diagnose and resolve complex issues related to Dynatrace, applications, and infrastructure.
-Automation with PowerShell, JavaScript and REST API: Experience using Microsoft Windows PowerShell to automate tasks, leveraging Dynatrace REST APIs for streamlined operations.
-Cloud Platform Knowledge: Familiarity with cloud technologies such as Azure, Azure Monitor, Azure Monitor Logs, and Microsoft cloud environments to enhance monitoring capabilities within Dynatrace.
-CI/CD Pipeline Integration: Practical knowledge of Azure DevOps, including hands-on experience in creating Azure CI/CD pipelines, and managing source code using Git or Azure Repos.
Professional & Technical Skills:
-Azure certification or relevant Dynatrace certifications.
-Experience with application performance monitoring (APM) tools and log aggregation.
-This role offers an exciting opportunity to work with cutting-edge cloud technologies and optimize monitoring solutions for mission-critical applications and services.
-Strong knowledge and hands-on experience with Dynatrace SaaS installation, configuration, and maintenance.
-Proven ability to troubleshoot complex technical issues in cloud-based environments.
-Experience automating tasks using PowerShell and REST APIs.
-Solid understanding of cloud platforms, specifically Azure.
-Knowledge of Azure DevOps, CI/CD processes, and Git or Azure Repos for source code management.
Educational Qualification
UG :BTech/BE in Any Specialization
Additional Information:
-Azure certification or relevant Dynatrace certifications.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.