Posted:
12/2/2024, 1:52:14 AM
Location(s):
Scottsdale, Arizona, United States ⋅ Fort Worth, Texas, United States ⋅ North Carolina, United States ⋅ Arizona, United States ⋅ Texas, United States ⋅ Charlotte, North Carolina, United States ⋅ Malvern, Pennsylvania, United States ⋅ Dallas, Texas, United States ⋅ Pennsylvania, United States
Experience Level(s):
Senior
Field(s):
Business & Strategy ⋅ Data & Analytics
Workplace Type:
Hybrid
Vanguard is hiring Data Analysts in our Client Experience and Digital (CXD) group. This team focuses on driving results through advanced analytics supporting Web Channel, Automation and Digitization, Wealth Management and Financial Planning, Conversational Channels (Chatbot, Voicebox, etc.), Call Center Technology (call routing and agent support technology), and our Profile and Account Settings Team all in support of our Personal Investor Technology area. In this role you will leverage analytics to surface insights of client behavior, satisfaction, and digital containment to influence product decisions and roadmap for the benefit of our clients.
What it takes:
Nice to have:
In this role you will:
*This role will not accept applications that require sponsorship now or in the future. We will also not be reviewing applicants on a student visa*
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
Our commitment to diversity, equity, and inclusion
Vanguard’s commitment to diversity, equity, and inclusion (DEI) is central to our ability to deliver on our mission. We aspire to create a work environment that is inclusive, equitable, and diverse—one that enables our employees, whom we call crew, to thrive and bring their best selves to work every day on behalf of our clients.
Cultivating DEI lifts our entire organization, and everyone shares accountability for our progress—from our senior leaders who lay the foundation and set the example for inclusive behaviors to crew who are growing in their personal DEI learning experiences.
Together, we’re on a mission. We are fueled by the value of diverse voices and connected through friendships and a culture of care—for our clients, our communities, and each other.
Vanguard’s DEI journey has no finish line. Our commitment is enduring, and we remain focused on the path ahead. To learn more about Vanguard goals and progress toward DEI, download our Diversity, Equity, and Inclusion Report.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Website: https://investor.vanguard.com/
Headquarter Location: Kelayres, Pennsylvania, United States
Employee Count: 10001+
Year Founded: 1975
IPO Status: Private
Industries: Finance ⋅ Financial Services