About the team
As a Project manager, you will join a talented and experienced Banking Delivery team, working for and with clients within Europe
What you will be doing
In this position you will manage resources, timelines, and budgets for existing clients with a focus on the upgrade cycle from the initial upgrade scoping through to the successful delivery and transition to client services. The successful candidate will be required to manage both the managed upgrade and onsite upgrade processes:
- Manage the client relationship and expectations while developing relationships at a senior level.
- Ensure work outside the Statement of Work is communicated to the appropriate departments
- Act as liaison between Client Services, Development, Product Management and Account Management.
- Create weekly status reports including updates to milestones, budgets, action items and resource schedules.
- Review and adhere to client's contract including strict adherence to the change management policies outlined in the Statement of Work.
- Documenting client requirements for change requests.
- Develop and maintain a revenue forecast
- Ensure accuracy of client invoices.
- Coordinate all project activities and act as the liaison for the clients functional and IT teams with all necessary FIS departments.
- Report high level project status to senior client team members via regularly held Steering Committee meetings.
- Work closely with Sales and Account management
What you bring:
- Bachelor’s degree in computer science, management information systems or business administration or the equivalent combination of education, training, or work experience. PMP (Project Management Professional) certification may be required.
- Extensive knowledge of project management standards, processes, procedures and guidelines
- Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)
- Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application
- Knowledge of financial services industry
- Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, Metrics and Control, PlanView
- Demonstrated skill in managing project budgets and timelines
- Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
- Excellent analysis, problem-solving, team, conflict management and time management skills
- Excellent verbal and written communication skills
- Ability to interact effectively with executive level clients
- Ability to set clear expectations, manage team performance and build high morale among team members
- Ability to maintain confidentiality and carry out assignments that are sensitive in nature
Added bonus if you have:
- Knowledge of company’s products and services – Payments and payment cycles.
- Knowledge of standards relevant to the software industry, e.g., ISO, CMM, Six Sigma
What we offer you
- Full-time position with excellent benefits
- Stimulating, entrepreneurial environment within an ambitious global firm
- Potential to grow
- Respect for your work/life balance
- Great work spaces with dedicated and motivated colleagues
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Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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