Field Service Technician

Posted:
12/18/2025, 4:00:00 PM

Location(s):
Auckland, New Zealand ⋅ Howick, Auckland, New Zealand

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Mechanical Engineering

Join Dematic - A Global leader in Automation & Robotics !

At Dematic, we don't just offer jobs - we offer careers that move with you!

• Join a global leader at the forefront of automation, logistics & material handling
• Showcase your Industrial Electrical skills and Mechanical aptitude across key customer sites
• Full-time Field Service role - based across our customer sites throughout New Zealand

We offer:

Perks & Benefits

  • Field based role with - Tools of trade items including fully maintained company vehicle, tools, uniform, mobile phone and laptop computer

  • On the job training and certification in Working at Heights + Heights Rescue

  • Special onboarding, shadowing and mentoring

  • Fitness Passport - Discounted gym & pool access for you and your family

  • Exclusive health cover via Medibank - 9% discount on corporate health plans designed to fit every lifestyle, life stage and budget

  • Employee Referral Bonus - Earn extra $$ when you bring great talent onboard

  • Novated Leasing & Salary Sacrificing Options

  • Learning & Development - Study support and professional courses

  • Corporate Discounts - On IT products and car rentals

  • Paid Parental Leave + Purchase Leave Options

  • Free Annual Flu Vaccination

Why Join Us?

  • As a Field Service Technician, you'll work with world-class solutions across large distribution centres, warehouses, and manufacturing operations.

  • You'll thrive on troubleshooting and servicing mechanical equipment, supported by a team that generously shares their expertise-empowering you to become a true hero of industrial maintenance.

  • Because you have proven ability to troubleshoot and resolve mechanical and electrical faults on high-tech material handling equipment including Automation (Conveyors), wrapping machines and AGVs

  • Natural passion for delivering exceptional service

  • General PLC experience in Siemens S7 and SCADA preferred but not mandatory (training will be provided)

  • Compliance with OH&S requirements to maintain a safe workplace for yourself & your coworkers

  • Be able to make decisions and work independently

  • Career Development - We offer a clear path for growth and upskilling

  • Would you like to join a global powerhouse in automation and robotics that genuinely supports your career growth and long-term success?

  • Job Security - With an average tenure of 8-10 years, our team stays for a reason - we look after our people.

  • Variety in Your Role - This hands-on role involves both electrical and mechanical maintenance and troubleshooting.

  • Team Culture & Safety - Be part of a supportive, safety-first environment with a strong sense of team.

Tasks and Qualifications:

What We're Looking For:

  • Electrical:   Full NZ Unrestricted Electrical License (MUST have)

  • Mechanical:   Mechanical maintenance experience is highly regarded

The position will require participation in:

  • Monday to Friday day shift

  • One or two Saturdays per month at overtime rates

  • On-call paid roster (for 7 days / every 4 weeks) – (including penalties)

  • Solid mechanical aptitude with previous maintenance experience

  • As a Field Service technician, you will be first respondent to breakdown notifications when on call

  • Safety first attitude

  • Experience with general PLC experience in Siemens S7 and SCADA preferred but not mandatory, training will be provided

  • Strong communication skills with customers and internal stakeholders

  • Be able to work independently, making confident decisions, and driving results

  • Develop and maintain effective on-going relationships with key customers and teams

Why Dematic?

With over 200 years of innovation, over 11,000 employees worldwide and over 800 employees in Australia and New Zealand, Dematic is a trusted global leader in intelligent automated solutions. We're shaping the future of logistics, manufacturing, and warehousing - and you could be a part of it.

What Makes Dematic a Great Place to Work?

  • Employee Engagement at 80% - We listen, we act, and we care

  • Average tenure is 8-10 years, with 12% internal promotions and transfers annually because we actively invest in developing our people - We grow from within

  • 30% of New Hires Are Referrals - Our people love it here and bring their friends

How to Apply
Ready to make a move? Click 'Apply' and submit your resume and cover letter.

(PLEASE NOTE: Applications will be reviewed from 5th January 2026)

Shortlisted applicants will be contacted and may be required to complete a police check and pre-employment medical, including drug and alcohol testing.

Note: New Zealand working rights are essential for this role.