Posted:
1/8/2026, 10:50:39 AM
Location(s):
Wyoming, United States ⋅ Cheyenne, Wyoming, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
What You’ll Do
Greet, interact, and assist visitors and customers
Answer and direct incoming phone calls
Support the team by gathering, reviewing, and preparing documents; maintaining accounts; setting up appointments; assembling document packages
Receive, sort and route mail
Order and maintain office supplies and equipment
Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
Communicate regularly with customers during the escrow process flow
Interpret various agreements as they relate to escrow closings
Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience
What You’ll Bring:
Passion for meeting new people and helping them get what they need
Excellent verbal and written communication
Knowledge of Microsoft Office applications and willingness to learn other technology as needed
Strong work ethic and meets commitments
Thrives in contributing to a team working together to deliver beyond customer expectations
Previous experience working in an office environment or dealing with the public is preferred
High school diploma or equivalent
Website: https://www.firstam.com/
Headquarter Location: Santa Ana, California, United States
Employee Count: 10001+
Year Founded: 1889
IPO Status: Public
Industries: Financial Services ⋅ Insurance ⋅ Property Insurance ⋅ Real Estate ⋅ Real Estate Investment