Wholesale Business Unit Risk Operations Leader

Posted:
3/5/2026, 10:11:05 PM

Location(s):
Charlotte, North Carolina, United States ⋅ North Carolina, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Business & Strategy ⋅ Operations & Logistics

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Wholesale Business Unit Risk Operations Leader will support the Wholesale Business Unit Risk Executive, is responsible for driving key risk governance and reporting activities including exam management, data analytics, risk aggregation, and risk reporting, while also leading special projects. The leader will serve as the point of contact for non-control-based risk programs, ensuring their execution and alignment to enterprise standards and coordinate with the Enterprise Control & Change Office to enforce standardization.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  
1.    Drive coordination across the business unit for all regulatory reporting activities, including quarterly monitoring preparation, exam preparation (materials development, meeting prep), and responding to ad hoc requests.
2.    Facilitate cross-functional activities across the business unit and with various risk management teams to ensure alignment on risk programs and initiatives.
3.    Serve as a liaison with Audit, Compliance, and Risk Management organizations to ensure effective collaboration and coordination.
4.    Responsible for managing committee meetings, including agenda preparation, materials development, meeting facilitation, and documentation (minutes).
5.    Oversee the KRIs management process, ensuring accurate reporting and tracking. Develop and manage regular reports on key risk indicators for the business unit.
6.    Coordinate RAF (Risk Assessment Framework) metrics, assessment processes, and monitor action plans resulting from assessments.
7.    Lead the data analytics team to provide dashboard and ad hoc reporting, ensuring accurate and timely risk reporting. Create and deliver monthly risk reports for sub-organizations and overall risk aggregation within the business unit.
8.    Manage and coordinate non-control-based risk programs such as risk appetite monitoring, third-party risk, and regulatory compliance initiatives, ensuring effective execution and alignment with enterprise expectations.
9.    Ensure the Retrospective Review process is activated when required. Participate in the review process and ensure findings are documented, with action plans created for closing any gaps and providing appropriate reporting.
10.    Manage policy governance and provide centralized coordination for any enterprise change initiatives relevant to the business unit’s risk management.
11.    Lead or support special projects related to risk operations, ensuring alignment with enterprise risk priorities and business unit objectives.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    Bachelor's degree in Business, Finance, or a related field, or equivalent education and experience.
2.    10+ years of risk management leadership experience in financial services or a related field, with expertise in non-control-based risk programs.
3.    Strong experience in technology and data management, with a background in core technology and delivery areas.
4.    Proven experience in managing and executing key risk programs within a financial institution.
5.    Demonstrated program/project management skills, including change management experience.
6.    Deep understanding of rules, regulations, and guidance related to financial institutions, especially in technology and operational risk.
7.    Strong communication skills, both verbal and written, with the ability to engage stakeholders at all levels of the organization.
8.    Ability to think critically and creatively to solve problems and improve processes to mitigate risks.
9.    Experience in strategic planning and leading risk management initiatives in a rapidly changing environment.
10.    Proven leadership skills with experience leading teams directly and matrixed activities.
11.    Ability to navigate complex organizational structures and collaborate across business lines.
12.    Comfortable leading through times of stress, change, and ambiguity.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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