Internal Communications Manager

Posted:
10/29/2024, 9:05:49 AM

Location(s):
Texas, United States ⋅ Austin, Texas, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Growth & Marketing

Workplace Type:
Remote

Pay:
$44/hr or $91,520 total comp

Do you ever wonder what happens inside the cloud?

DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world.

We are looking for a communication professional who is passionate about employee engagement.

As an Internal Communications Manager at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing. This position will report directly to the Director of Internal Communications and Employee Engagement within the People Organization. We are dedicated to ensuring that information flows effortlessly to every employee, creating a workplace where communication is not just a process but a smooth, integral part of our organizational culture. 

What You’ll Do:

  • Establish the voice of our Product, Marketing and Revenue teams internally, promoting their programs and accomplishments company-wide, with an emphasis on speed, community, innovation and customer centricity. 
  • Advise our Product, Marketing, and Revenue Executives and their People Business Partners on best practices for functional internal communications and partners to execute.
  • Partner with Developer Marketing, PMM, PR, Social, and other teams to amplify company events and product releases. 
  • Launch a customer spotlight program internally and find additional ways to increase customer-centricity across our employee base.
  • Own DigitalOcean’s Product “Ship It” Program across the company and Product org.
  • Train functions and uphold best practices with DO’s communication tools.
  • Leverage analytics and data to drive thoughtful internal communications across the business. 
  • Play an instrumental role in supporting the Director of Internal Communications & Engagement with any product-related Mergers & Acquisition or other strategic projects. 

What You’ll Add to DigitalOcean:

  • Strong experience as an internal communication specialist, ideally in a technology organization that has experienced massive growth. 
  • You should understand the operational areas of the business to guide leaders through complex communication and change management challenges and give feedback on IC topics. 
  • Experience in creating Executive Internal Communication and Recognition programs and excellent verbal, written, and visual communication skills. 
  • Ability to work proactively to address opportunities for better communication.
  • Passion for people and change management
  • Bachelor's Degree in the field of Communications or Marketing. 
  • Experience building relationships and collaborating with key stakeholders. Highly self-motivated and driven, able to work well in team and independent environments. 
  • A growth mindset, technical curiosity, and knowledge of emerging best practice trends in Internal Comms and Employee Engagement. 
  • A deep sense of empathy. You connect well with executives and employees at all levels and understand their needs. A friendly and approachable communication style.

Why You’ll Like Working for DigitalOcean:

  • We are proud to work here. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud computing so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. 
  • We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
  • We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support your overall well-being, from one-time work from home stipend to wellness allowance to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
  • We reward our employees. The salary range for this position is between $80,000 - $90,000 based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. 
  • We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

*This is a remote role

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