At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Assists department head in leading and supervising the MRP team to maintain a smooth, effective, and efficient daily operations of Macau Referral Programme (MRP). Conducts regular business reviews to ensure KPIs, quality business standards and guidelines and regulatory requirements are met.

Roles and Responsibilities:

MRP Business (80%)

• Provides superior sales service;
• Performs data input in iPOS to support daily operations;
• Supervising the MRP team in maintaining effective communication and meeting schedules, and in managing case follow up effectively and efficiently with relevant functions/parties;
• Conduct regular review with sales team on the business KPIs to achieve business targets; on quality business to ensure compliance with business quality standards and guidelines and regulatory requirements.
• Provides effective coaching and proactive feedback to team members on the day-to-day sales processes;
• Liaise with relevant business partners to build, develop and maintain good business relationship;
• Prepares regular reports on MRP activities for Management’s review.

Other responsibilities (20%)

• Performs other responsibilities and duties periodically assigned by supervisors in order to meet operational and / or other requirements.

Minimum Job Requirements:

• University / college graduate plus at least 4-5 years’ relevant experience or Form Five graduate plus minimum 6-7 years’ relevant experience; working experience in insurance or financial sector is preferrable;
• With a valid life insurance license;
• Effective problem solving and supervisory skills;
• Strong presentation, interpersonal and communication skills;
• Effective organization, planning and coaching skills;

Others:

• You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.