This position plays a leadership role in establishing the processes and procedures for the Invoice Processing and Accounts Payable Administration function to ensure efficient and effective controls. This position must have a long term focus on continuous improvement, operational excellence and ongoing value to Assurant and its business segments. To be effective in this role, the manager must be an expert in functional areas as well as excelling at customer relations, problem resolution, process flow, managing and streamlining processes. This position is also responsible for the team(s)’s preparation, processing, reporting, recordkeeping, and / or delivery of service.

What will be my duties and responsibilities in this job?

Operational Excellence (40%)

• Manage the day-to-day operations for the Invoice Processing and Accounts Payable administration team(s). Ensures complete, accurate and timely deliverables in accordance with procedures, policy guidance and applicable regulations.

• Key collaborator and partner of the business for issue resolution, root cause analysis and escalations

• Integral developer of processes to support strategic programs and identifier of operational efficiencies leveraging data analysis and metrics

• Liaison with IT for PROD issue resolution and/or application enhancement opportunities

• Represents AP team as SME for system/client integrations and implementations, including M&A activities

• Is considered a leader and/or technical expert in Invoice Processing and Accounts Payable administration and can ensure requirements are understood and met by internal and external resources.

• Plays a leadership role in the development and annual maintenance of effective workflow with all functional areas. This includes ensuring appropriate documentation; controls and performance, customer service and regulatory standards are understood and adhered to by internal staff and stakeholders.

• Is a liaison between internal and external stakeholders, responsible for monitoring performance and quality metrics, resolving issues and escalations

• Formulates, develops and administers procedures necessary to implement approved policies and procedures and provides the overall direction necessary to ensure the delivery of efficient and effective processes. Will be required to approve work performed by the onshore and offshore BPO partner staff (example: journal entries, reconciliations, cash requisitions, performance audits)

• Understands, promotes and documents an environment of effective controls within the department. Ensures all team members and service provider understand company and regulatory requirements (i.e. SOX, record retention, audit, etc.) and are continually verifying all their actions and processes to support Assurant’s values.

Development of Engaged, Action Oriented Employees (30%)

• Hires, develops, and evaluates staff members. Ensures that staff understands and supports their individual role and management’s role in the corporate performance and development processes.

• Ensure job descriptions, annual performance process and individual development process are utilized to drive performance and behavior of the team

• Identify best practices and skill growth opportunities in functional areas to ensure effective ongoing training of staff.

• Effectively deal with all performance issues in a timely manner, partnering with Human Resources when needed.

• Oversees the work of offshore resources (BPO)

Strategic (20%)

• Builds relationships throughout the organization and continually strives to identify ways in which areas of responsibility can assist the business segments and corporate to achieve their goals.

• Develops and secures approval for short- and long- term goals and plans for the functional areas.

• Keeps up-to-date on latest functional, management and process trends to identify and implement best-in-class practices.

• Identify likely causes of problems and determine appropriate solutions, weighing advantages and disadvantages of each. Systematically break down complex issues into manageable parts.

• Ensures team understands strategy and is appropriately connected to strategy through operating goals and measurements.

• Escalate issues to resolution with influence.

Strategic/Complex Projects (10%)

• Organize and lead projects that involve cross-functional team members. Includes coordinating acquisition of resources and identifying skills, effort, and timeframe needed for a given project.

• Prepare written documentation according to the current methodology including project plans, organizational charts, risk plans, resource plans, financial plans and status reports.

• Deliver the hard message to Project Sponsors, Owners, team members and peers.

• Play a leadership role for functional areas of responsibilities in acquisitions and divestitures.

Responsibility for the work of others

• This position will be responsible for managing a team of associates in person or virtually and their workload which will fluctuate with area needs. Also responsible for managing employee relation issues.

Travel

• Level of travel up to 15% will depend on nature of projects and business need.

• Some International Travel may be required.

What are the requirements needed for this position?

• Bachelor’s degree in Accounting, Finance, related area or equivalent work experience

• CPA, CMA, MBA preferred

• 5+ years of experience in progressive accounting and/or financial operational areas

• Minimum of 3 years of experience in invoice processing and/or accounts payable

• Minimum of 3 years supervisory experience preferred

• At least 4 years working in a shared services environment preferred

• Proficient in Microsoft Office Suite, specifically Advanced Excel, including Pivot Tables, vLookup, Macros, Power Query, etc., and Power Point

• Advanced Power BI skills for research, reporting, and creation of dynamic dashboards

• Requires knowledge in software for accounting and financial operations, such as an ERP, and demonstrated experience on management and control of the processes and financial practices (i.e. SOX, audits)

• Thorough knowledge of general accounting including the application of related theory.

• Ability to perform data mining for deep analytical work, trend analysis and ability to make recommendations based on the interpretation of data.

• Familiarity with Agile project management methodology

• Expert-level excel

• Proficiency in SQL a plus

What other skills/experience would be helpful to have?

• Good judgment, collaboration and teamwork, strategic agility, decision-making, building and leading teams.

• Problem analysis and problem resolution at both a strategic and functional level.

• Ability to positively adjust to changing business demands.

• Successful track record working and building effective relationships in a multi-site, multi-function environment with the complexities of meeting the diverse needs of multiple business lines.

• Ability to influence peers within EBS, segment and external resources

• Strong organizational abilities with a high level of written and interpersonal communications skills in order to communicate effectively with various levels of management and staff personnel.

Pay Range:

$84,100.00 - $140,500.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

08/19/2024

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.