Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.               

SUMMARY:

The RN Clinical Field Staff Liaison (CFSL) Evening/Weekend provides support and acts as a resource to clinicians in the field. The CFSL assists in monitoring compliance quality and safe delivery of services by following a clinical process set by clinical management. The CFSL is responsible for all practices and duties within the scope of practice as outlined by the state.

Schedule Expectations: Saturday 8:30am to Monday 8:30am. From 8:30am - 10pm the CFSL will process calls and workflows and then from 10:00pm - 8:30am the CFSL will be "on call" taking calls from patients as they come in.

Location: Fully Remote with equipment

KEY RESPONSIBILITIES:

• Responsible for covering workflow and supervising patient care needs during evening/weekend shifts and provides patient care, per agency needs.

• Triage incoming agency calls afterhours/weekends and when warranted, will write orders to add on call visits, schedule to appropriate on call staff and communicate with following physicians.

• Monitors evening/weekend assignments to align with agency census and potential afterhours visits.

• Serve as a resource for field staff, referral sources, physicians, patients and their families pertaining to clinical issues and/or concerns during evening/weekend hours.

• Facilitate calls to and from Field staff; uses resources to resolve issues and reports anything of concern to the physician and manager

• Work in the field with staff and patients as needed

• Maintains positive working relationships with referral sources including physicians, hospitals, skilled facilities, assisted livings and families

• Ensure Start of Care compliance

• Ensure quality and safe delivery of home health services

• Monitor Home Health Aide supervisory visits

• Focus on Outcome Monitors as assigned

• Implement quality improvement programs in the field

• Participates in managing cost of good working with monitoring supply costs and visits per episode

• Knowledgeable of Utilization Management workflow and completes timely.

• Review relevant reports: including next day high priority visits for assignment.

• Reviews clinical documentation in accordance with agency protocol and Medicare/Federal guidelines

• Maintains active RN license in state of employment

• Participates in in-service program development

• Maintains a professional appearance as a representative of the company

• Understands, implements and practices policies and procedures for agency operation

• Other duties as assigned

QUALIFICATIONS:

• Three years of experience as an RN in an acute care setting

• Minimum one-year home health experience is preferred

• Ability to effectively communicate and create positive impressions with patients, families, physicians and co-workers

• Ability to remain calm, have patience and be accommodating. Compassionate and caring while working with patients

• Knowledgeable on nursing best practices and the scope of practice for a nurse as outlined in Chapter 4723 ORC for its RN personnel

• Ability to make appropriate nursing judgments

• Ability to identify a situation and handle it with the best possible solution

• Detail-oriented and observant

• Disciplined style of work ethic with the ability to prioritize and be timely

• Ability to follow directions and work as a team member

• Knowledge of MS Office applications including Word, Excel, PowerPoint and Outlook

• Valid driver’s license and auto insurance with your name as a listed driver

EDUCATION AND CREDENTIALS:

• Registered Nurse with current license in the state of employment. Compact licensure, for states that participate, is required to be obtained within first 30 days of employment for additional support in all ASHN affiliated agencies.

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We’ll help you put your passion for patient care to work.  Apply today!

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.