Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.

SC Johnson Professional® is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.

ABOUT THE ROLE

The Specialist, Accounts Receivable / Credit and Collections is responsible for ensuring the accuracy, efficiency and timeliness of customer invoicing and collection of all receivables, while maintaining a strong relationship with internal and external customers.  Maintains accurate records and auditing methods and procedures of the accounts receivable function to improve efficiency and accuracy.  Responsible for monitoring the accuracy and timeliness of AR cash activity and ensure these functions are performed with the highest level of customer service. 

The individual must be a high caliber, self-starter, who thrives in an entrepreneurial environment and can seamlessly move between multiple objectives.  The successful candidate will possess analytical and financial systems skills, a high degree of accuracy and attention to detail. 

KEY RESPONSIBILITIES

• Receives all Check, ACH, and Wire Transfers either through mail, e-mail, or on-line treasury management system daily.
• Processes received checks through the electronic check processing machine to post to Bank Deposits daily.
• Verify wire transfers and ACH from the customer via e-mail from the bank or customer showing what they are paying.
• Applies checks, ACH, and wire transfers to the correct customer account.
• Reconcile short-pays detailing any information available as to reason for short-pay and submit to Finance Director for final approval for the credit.
• Review and correspond with customers regarding short pay, promotional pricing, and rebate as needed.
• Review report for orders on hold due to credit issues, evaluate days payment outstanding and previous credit or payment history, and obtain approval from Finance Director if order can be released for shipping.
• Contact customers to ensure timely payment of all receivables, aging balances, which may include:
  • Discuss with customer why account has outstanding delinquencies.
  • Negotiating with past due accounts requesting partial payment or setting up different terms to avoid sending the customer account to Collection Agency.
  • Referring accounts to collection agencies after all other measures have failed as recommended by VP of Finance.
• Month End Close responsibilities include running aging trial balances, compare against the General Ledger Balance, investigate, and correct any errors.

REQUIRED EXPERIENCE YOU’LL BRING

• 1+ years Accounts Receivable experience required, preferably in SAP/large ERP system environment.

PREFERRED EXPERIENCES AND SKILLS
 

• Ability to understand the full depth of accounts receivable financial transactions and accounting concepts, as well as application of company policies impacting customer accounts.

• Strong customer focus with ability to build and maintain positive relationships with internal and external customers.
• Proficiency with Microsoft Excel required.
• Excellent verbal, written communication and interpersonal skills.
• Ability to seamlessly move from working independently to working as part of a team.
• Self-starter who knows and understands work requirements and proceeds with minimal supervision.

This position sits on-site in our Charlotte, NC office with the opportunity to work 1 day a week remote after 90 days.

This position is not eligible for relocation

Other duties, responsibilities and activities may change or be assigned

at any time with or without notice as assigned by the Manager. The job description does not constitute a contract of employment and the position remains at-will.

Inclusion & Diversity

We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions.

We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability – that enables all to bring their full contributions to the organization

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to [email protected]. All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.