Career Category

Sales

Job Description

Accountabilities

• Maximizes sales of Amgen’s products in territory
  • Achieves/exceeds sales targets
  • Delivers and articulates key messages
  • Builds and maintains high quality customer relationships as well as internal cross collaboration
  • Knows in-depth knowledge of the product(s), market , stakeholders and competitors. Incorporates  this knowledge  into POA
  • Works within agreed budgets and does some projection work
  • Lives the Amgen Values

Responsibilities

• Develops and implements  territory POA and key account plans
• Achieve/exceeds POA
• Evaluates progress vs. plan monthly, and conducts systematic analysis of problems. Anticipates situation in which performance goals may be missed in order to make appropriate adjustments
• Proactively collaborates  with Cluster/Territory Team members  to ensure alignment  throughout  the Territory and agrees on actions  re  specific  accounts and key customers
• Contribute s through constructive feedback
• Applies knowledge of retail/hospital environment to pre-calls plans by selecting  the right message which suits  the needs of different stakeholders
• Responds to competitive threats and opportunities by keeping informed and  contributing to competitive intelligence
• Meets customer expectations in terms of standards of service and addresses services breakdowns in a timely fashion
• Reports customer activity in the  CRM system and ensures customer profiles are kept up to date
• Consistently uses  Amgen’s Performance 4 selling platform
• Operates within  the agreed expense budget  aligned with POA priorities
• Organizes and manages activities in a timely fashion and follow-up with customers
• Attends and positively contributes to all relevant training programs. Plays a leading role in cycle meeting s and training events.
• Demonstrates mastery of objection handling  techniques

Key Requirements

• Bachelor's degree in pharmacy, life science or any relevant field
• Minimum 1 to 2 years of experience in the pharmaceutical industry in a sales-related job
• Current or previous experience working for a Multinational Pharmaceutical Company
• Experience in orthopedic/ rheumatology therapy areas is a huge plus
• Exceptional communication & negotiation skills
• Problem solving mindset
• Emotional Intelligence and ability to build trust-based relationships and navigate challenging conversations effectively
• High level of accountability and resilience
• Fluent English speaker

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