Supervisor Laboratory Support

Posted:
7/30/2024, 5:00:00 PM

Location(s):
Dhaka, Dhaka Division, Bangladesh ⋅ Dhaka Division, Bangladesh

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Number of Job Openings Available:

1

Date Posted:

July 31, 2024

Department:

72346301 United Lab

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Provides day-to-day operational oversight of the Laboratory department. Keeps department on track to meet budgetary targets, customer service level agreements, and regulatory requirements. Schedules, assigns, and supervises the work of staff within the department. Trains students and new employees, coordinates preceptor activity, participates in system competency development, and may provide the direct observation of staff for the annual competency program.

Key Position Details:

  • 8-hour day shift
  • Benefit eligible

Job Description:

Principle Responsibilities

  • Operational performance.
    • Monitors and helps implement processes and technical improvements to meet or enhance quality and service targets.
    • Maintains and resolves customer complaints or concerns.
    • Serves on interdisciplinary committees to plan and implement system initiatives.
    • Adjusts daily staffing schedules to meet financial and business targets.
    • May work bench duties as needed.
    • Ensures employees receive appropriate regulatory and compliance training.
    • Coordinates ongoing employee training and ensures competency assessments are completed.
    • Develops and maintains laboratory policies and procedures in collaboration with key stakeholders as needed.
  • Personnel management.
    • Develops and maintains staffing plans for the department.
    • Assists with hiring, developing, and managing staff performance.
    • Directs the daily work of staff.
    • Delivers staff performance reviews.
    • Partners with the department manager to create employee engagement strategies to recruit, retain, and engage staff.
  • Financial management.
    • Participates in annual budget development.
    • Assists in monitoring financial, volume, and productivity data to meet financial targets.
    • Helps create and implement cost reduction strategies when identified.
  • Maintains safety, education, and competency requirements.
    • Participates in the training of employees and students.
    • Performs proficiency testing as assigned.
    • Assists in Direct Observations of staff for annual competency program.
    • Other duties as assigned.


Job Requirements

  • Associate's or Vocational degree In Medical Laboratory Technician or related field required or
  • Bachelor's degree from an accredited college/university in Chemical lab science or other laboratory related degree required
  • 2 to 5 years of experience in laboratory, phlebotomy, or histology required
  • 1 year of experience in oversight areas (such as phlebotomy or histology) required
  • 2 to 5 years of progressive leadership experience preferred
  • Medical Lab Scientist (MLS) certification by a recognized agency such as ASCP or AMT preferred


Physical Demands
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently