Lead Product Manager - Cross-Border/FX

Posted:
9/19/2024, 9:06:03 AM

Location(s):
San Jose, California, United States ⋅ California, United States ⋅ New York, New York, United States ⋅ New York, United States

Experience Level(s):
Senior

Field(s):
Product

Workplace Type:
Hybrid

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role
The FX product team is seeking an experienced Product Manager to help drive the FX product roadmap and PayPal's cross-border strategy. In this role, you will work closely with business unit counterparts, product functional teams, engineering, finance and cross-functional stakeholders globally to establish requirements that deliver high-quality products. You will enable PayPal to build, refine and scale currency conversion experiences to shape the future of payments.

Job Description:

Your day-to-day

  • Drive innovation and ideation discussions with internal stakeholders and external partners to drive FX optimizations.
  • Ensure product vision and requirements are defined globally, with long-term and scale in mind.
  • Make tradeoff decisions based on technical and business insights.
  • Write clear, detailed and thorough specifications and user stories for complex features, functionality and products.
  • Collaborate with a large global team across Product Management, Engineering, PMO, and different business functions for development and integration of FX product-related capabilities
  • Partner with FX Treasury to identify opportunities to develop new FX products
  • Partner with Go-to-Market team on launching new products capabilities and expanding existing capabilities
  • Clearly solicit feedback and distill vision, strategy, product benefits and results to our internal customers.
  • Monitor impact of product features and key metrics.
  • Troubleshoot product issues and answer product questions – be an FX Product ‘expert’.

What do you need to brin

  • Experience in foreign exchange management, Payments, Pricing or cross-border e-Commerce is required.
  • Experience with Agile development as a product owner for a scrum team, design thinking and customer centric approach is preferred.
  • "Driving capabilities" - taking initiative, persevering through challenges, constantly pushing toward clarity and delivery while balancing the need for great collaboration, driving consensus and delivering in a matrix organization with multiple stakeholders.
  • Strong writing skills and ability to converse with technical and non-technical personnel fluently, articulating complex business factors, progress, issues and recommendations in a concise manner to all levels and functions.
  • Strong analytical ability, attention to details and data-driven decision making ability.
  • Ability to work in a fast-paced, constantly evolving environment, handling multiple priorities concurrently with minimal guidance is a must.
  • Deep desire to grow and learn and passion for PayPal’s vision to democratize money.

Desired Skills and Experience

  • Strong technical product skills and strong communication skills.
  • 5+ years of experience in general technology product management.
  • 2+ years of experience in FX, Payments, Pricing or e-commerce experience required.
  • Ability to excel and lead in a fast paced, global and innovative environment.
  • Bachelors degree in a technical discipline, MBA a plus.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$107300 to $259600

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.