Posted:
9/15/2024, 11:06:17 PM
Location(s):
San Francisco, California, United States ⋅ New York, United States ⋅ New York, New York, United States ⋅ California, United States ⋅ Seattle, Washington, United States ⋅ Washington, United States
Experience Level(s):
Senior
Field(s):
Operations & Logistics
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
The Product Support team directly supports our largest and fastest growing users, partnering with them to grow their business. We actively seek and capitalize on opportunities to meet and exceed their service expectations, working to impress the trendsetters and remove obstacles from their path. The team is there when users need us but also there proactively - before they even realize they need support.
Stripe is looking for a leader for our Product Support team. This manager will lead a high performing team motivated by improving the lives of Stripe’s user base. They will cultivate the happiness of their teams while guiding them through feedback, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. The Product Support team is also responsible for managing large operational projects.
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Website: https://stripe.com/
Headquarter Location: South San Francisco, California, United States
Employee Count: 1001-5000
Year Founded: 2010
IPO Status: Private
Last Funding Type: Grant
Industries: Finance ⋅ FinTech ⋅ Mobile Payments ⋅ SaaS