The BAU Process Control Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.

Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Key Responsibilities:

• Oversees the development, implementation and application of operational risk policies, technology and tools, and governance processes to create lasting solutions for deliverables on movement of funds governance as a core enterprise capability.
• Governance and oversight of movement of funds, large payment controls system or process and application integration initiatives, serving as an oversight function working with lines of businesses or in business risk and control teams.
• Act as escalation point centrally to communicate and escalate reviews, concerns, and breaches.
• Research, document and exports best practices and common risk, controls, and corrective actions through Framework Papers
• Ensures that movement of funds related KORs and KRCIs are communicated and understood by Businesses.
• Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver control and oversight requirements.

Key Human Skills:

• 10+ years’ work experience
• Self-motivated and accountable
• Excellent communication skills – verbal & written.
• Strategic mindset with the ability to think critically, solve complex problems, and drive innovative solutions through practical outcomes.
• Ability to be responsible for a strategy, process, or control portfolio.
• Experience with stakeholder management or cross functional teams.

Technical Skills:

• 2 years+ relevant experience
• Experienced in Movement of Funds/ Payments Operational Risk. Knowledge of other risk disciplines (market risk, credit risk) a plus.
• Expertise in the following would be beneficial: Processing mapping, Processing Risk, Management Control assessments.

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$163,600.00 - $245,400.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Aug 29, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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