Company:

Marsh Risk

Description:

We are seeking a talented individual to join our WIRM® (Worker Injury Risk Management ) Team. This role will be based in Hong Kong:

We will count on you to:

• Run an injury rehabilitation programme based on Marsh’s own innovative model and work with a team of insurance professionals in Marsh

• Provide high standard and timely case management services in accordance with the agreed Business Protocols of the clients and/or any specific services standards

• Raise the profile of Marsh’s WIRM® servicing – both internal and external, e.g. to attend regular meetings, prepare case management analysis and present the current trend with clients

• Responsible for coordinating Personal Injury/Employees’ Compensation Case Management

• Communicate and liaise with injured person, employers, Government Departments, doctors, medical/rehab services partners and insurers

• Assist in improving quality and efficiency of work, including workflow, claims system, and claims reports within Marsh WIRM® Practice

• Actively follow up injured’s rehab progress regularly and update Marsh web based digital system to ensure there is no delay

• Manage Marsh’s clients account on Case Management side independently

• Assist in improving quality and efficiency of Case Management work, including workflow, web based digital system, rehab status reports and medical panel recruitment within Marsh WIRM® Practice

What you need to have:

• Tertiary qualification in health or para-medical area i.e. physiotherapy, nursing, occupational therapy etc.

• At least 4 years relevant experience

• Excellent command of written and spoken English and Chinese. Proficiency in speaking Putonghua is an advantage

• Good knowledge of injuries management and recovery processes

• Ability to work in a team environment

• Good interpersonal and relationship development skills

• Good knowledge of Employees’ Compensation Ordinance

• Good analytical and problem solving skills

• PC literate in MS Word, Excel and PowerPoint 

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.