Senior Payments Supervisor

Location

London / Leeds / Edinburgh

Salary

National ranging from £51,200 up to £62,000 per annum and London £56,400 to £67,000

We are looking for talented individuals to join us as Payment Supervisor in the Market Interventions - Payments department which supervises the activities of a broad range of payments and emoney firms.   We engage with firms and individuals operating in the sector to prevent and to mitigate risks to their customers and the broader financial system.  

The Team

The Market Interventions – Payments Department is responsible for supervising over 1250 non-bank payment service providers, and for providing specialist payments support and insight across the FCA. 

You will be involved in a diverse range of issues including consumer harm, prudential weakness, and financial crime. We also work closely with closely with external stakeholders such as The Bank of England and the National Crime Agency.

The payments market interventions department at the FCA team leads on the supervision of payments and electronic money firms. The work touches the lives of everyone in the UK, making sure that payments are fast, efficient, dependable, and safe. 

What you will be doing

• Getting to understand how regulated firms make their money, assessing the risks this presents to their customers and the markets in which they operate and determining how the firms manage these risks to stop customers being harmed, for example through the loss of their money

• Assessing regulated firms’compliance against the relevant rules and requirements

• Influencing senior industry figures to change how they operate if they are not meeting the rules and requirements and in the most severe cases taking regulatory action to stop firms operating their businesses

• Collaborating effectively and proactively with colleagues across the FCA, other regulators and law enforcement agencies both in the UK and Internationally

What you will get from the role

• Work at the front line in the protection of UK customers

• Develop skills and capabilities within a regulated environment, able to assess and quantify risk and develop appropriate strategies to stop the risk happening 

• Learn and develop a deep understanding of relevant legislation and how it applies to regulated firms

• Play a key role in shaping and influencing strategy and policy-making in this sector as the role of Payments and E-money firms becomes increasingly significant to the financial system

• As an employer, the FCA places value on your learning, and we offer world-class development opportunities which will assist you in achieving your career aspirations. We can support professional qualifications in data science or financial analysis for a motivated person, depending on your profile

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. 

Core benefits that you will receive as standard are:   

• 25 days holiday per year plus bank holidays

• Private healthcare with Bupa  

• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)  

• Life assurance of eight times your basic salary  

• Income protection  

We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations.  

The skills and experience you will have
 

Minimum

We are a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role.  

• Prior experience in a legal, compliance, regulatory or enforcement function at a regulated financial service provider, regulatory consultancy, government agency, enforcement agency or a regulator

• Prior experience of analysing information, making risk-based judgements and presenting key issues and recommendations

Essential

• Experience of successful teamwork and working with others

• Strong interpersonal and communication skills

• Ability and confidence to build and maintain relationships with a range of stakeholders internally and externally

• Curiosity and motivation to continually learn about and investigate issues within the firms and industry we supervise

• Willingness to learn and develop yourself and others, taking on new responsibilities and adopting a flexible and pragmatic approach to your work

• Experience of successful team work. You will work with others to deliver outcomes and achieve tasks and you will proactively offer your support to colleagues

• Ability to escalate issues in a timely manner

• Ability to present yourself and the FCA in a professional and credible manner, with strong oral and presentation skills

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here.

The FCA's Values & Diversity 

Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation. 

The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our Senior Associate role.

Flexible working

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours, and job shares.  We can’t promise to give you exactly what you want but we won’t judge you for asking.    
  

Multi-location

As part of the FCA’s on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices.  This means that as part of the application process you will be able to select your preference of which office location you would like to work from.   

Useful Information

• This role is graded Senior Associate – Regulatory

• We are recruiting for three permanent Senior Associate positions within the Team

• Applications for this role close on Monday 18th November (midnight)

• CVs will be reviewed by the Recruiting Team from Tuesday 19th November onwards

Got a question?

For internal candidates: please speak to Jen Wishart on [email protected]

For external applicants, please contact Chhavi Bartaria on [email protected]

What to expect from our interview process  

The process will likely involve two stages:

• A case study

• A competency based interview

Your Recruiter will discuss the process in detail with you during screening for the role.  

Application support  

We want to remove any possible barriers and are committed to providing a wide range of reasonable adjustments so that you can keep the focus on your conversations and be at your best.  

If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make your application as easy and comfortable as possible, and your recruiter will be happy to work with you to make any necessary arrangements where possible.