Sr. Manager, Operational Excellence - IT

Posted:
4/14/2025, 4:02:27 AM

Location(s):
North Carolina, United States ⋅ Foster City, California, United States ⋅ Raleigh, North Carolina, United States ⋅ California, United States

Experience Level(s):
Senior

Field(s):
IT & Security ⋅ Operations & Logistics

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to pursuing scientific invention to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead has operations in more than 35 countries worldwide, with headquarters in Foster City, California.

 

You will be part of a team that is helping millions of people live healthier, more fulfilling lives. We are a close community where every individual matters and everyone has a chance to enhance their skills through ongoing development. Inclusion is one of our core values, which means we are creating and fostering a work environment where our differences are valued, and everyone feels respected and empowered to bring their authentic selves to work. By joining Gilead, you will further our mission to discover, develop and deliver innovative therapeutics for people with life-threatening diseases.

 

The Gilead Business Services center in Raleigh’s Research Triangle region is home to some of the company’s critical shared service teams in North America, including Information Technology, Global Financial Solutions, HR Operations and Procurement Services Desk. These functions provide the necessary support to ensure Gilead’s business runs effectively and efficiently. The center will also be a catalyst for standardization of processes, digital transformation and technology optimization.

 

We are seeking a Senior Manager, Operational Excellence to join IT’s Operational Performance & Portfolio Governance office . The Sr. Manager will be instrumental in maximizing IT’s effectiveness and impact by fostering strategic alignment, operational excellence, and seamless execution of key initiatives. This role demands a proactive leader with exceptional analytical, communication, and project management skills, capable of navigating complex organizational challenges and driving transformative change.

Key Responsibilities:

  • Support IT’s strategic vision and translate IT goals into actionable plans and monitor progress, ensuring alignment with overall business objectives.

  • Lead the development and execution of key IT strategic initiatives, ensuring they stay on track and deliver expected outcomes.

  • Assist in the development of long-term IT strategies, conducting research and analysis to support strategic decision-making.

  • Identify and eliminate operational bottlenecks to enhance efficiency and effectiveness within the IT organization.

  • Drive continuous improvement initiatives to streamline processes and optimize resource utilization.

  • Manage and track VAW related activities and collaborations.

  • Lead IT related M&A activities, ensuring smooth integration and alignment with the overall IT strategy.

  • Oversee IT headcount planning and organizational design, ensuring alignment with strategic objectives.

  • Provide direct support to the CIO on special projects and initiatives as required.

Qualifications:

  • Proven track record of successfully leading strategic initiatives and driving organizational change.

  • Strong analytical and problem-solving skills, with the ability to translate complex information into actionable insights.

  • Excellent communication and presentation skills, with the ability to effectively interact with all levels of the organization.  

  • Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.  

  • Experience with merger and acquisition integration.

  • Strong understanding of organizational design and headcount management.

  • Experience supporting executive leadership.

Basic Qualifications

  • High School Degree and Eleven Years Experience OR

  • Associate's Degree and Nine Years Experience OR

  • Bachelor's Degree and Seven Years Experience OR

  • Masters Degree and Five Years Experience

 

Preferred Qualifications

  • Demonstrates an in-depth knowledge of IT and the service catalog and assigned departments/business areas 

  • Strong communication, excellent research skills, ​ and learning agility to understand internal business or IT process, best practices and translate into technology needs/opportunities​ 

  • Strong work ethic, a sense of business urgency, and ability to work effectively with many deadlines in a complex matrix organization 

  • Strong business acumen 

  • Possesses strong leadership skills and able to make critical decisions  

  • Ability to find innovative ways to resolve problems 

  • Strong executive-level verbal and written communications  

  • Extensive experience in stakeholder management, dealing with senior management up to executive level 

  • Ability to work with dispersed and global teams and locations  

  • Excellent at interpersonal skills and relationship development 

  • Specific experience in the Life Sciences/Pharma/Medical Devices/Healthcare industries is preferred​ 


 

The salary range for this position is: $136,085.00 - $176,110.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.


For jobs in the United States:

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.


For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.

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Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.


For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.