Hello,

Thank you for your interest in career opportunities with the University of Mississippi Medical Center.  Please review the following instructions prior to submitting your job application:

• Provide all of your employment history, education, and licenses/certifications/registrations.  You will be unable to modify your application after you have submitted it.
• You must meet all of the job requirements at the time of submitting the application. 
• You can only apply one time to a job requisition. 
• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.

After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.

Thank you,

Human Resources

Important Applications Instructions:

Please complete this application in entirety by providing all of your work experience, education and certifications/

license.  You will be unable to edit/add/change your application once it is submitted.

Job Requisition ID:

R00035276

Job Category:

Professional and Technical

Organization:

Office of the Vice Chancellor Administration

Location/s:

Main Campus Jackson

Job Title:

VC Patient Navigator - Office of Vice Chancellor

Job Summary:

The Patient Navigator serves the entire institution with primary reporting to the Office of the Vice Chancellor. The Patient Navigator works closely with the Office of the Vice Chancellor, External Affairs, Institutional Advancement, and Clinical Leadership Team to support patients, guests, healthcare providers, and staff to ensure a seamless healthcare experience while navigating the UMMC system. The position fosters patient-centered care and delivers respectful, supportive, and collaborative service to patients and guests. The position serves as a referral resource and as a patient advocate. Highly varied working hours.

Education & Experience

Bachelor's degree in applicable job-related field and five (5) years experience in nursing, allied health professions, social work, hospital administration, stakeholder relations, or other relevant field.  BSN preferred.

Certifications, Licenses or Registration Required: RN license is strongly preferred

Knowledge, Skills & Abilities

Demonstrated ability to communicate clearly and persuasively: the ability to plan, manage, and implement patient concierge programs, to project an image of professional competence and credibility, to build trust and keep confidence, and to resolve differences with maturity and judgment. Exhibits communication and problem-solving skills. Demonstrates leadership qualities with an emphasis on teamwork and multidisciplinary relations and interactions. Willingness to travel and give volunteer needs and program demands priority.

Responsibilities

• Assesses needed resources for patients to facilitate appointments and other encounters with appropriate providers and arrange for pertinent clinical care.  Communicates directly with patients to ensure access to a diverse range of information about relevant disease processes, including materials on potential diagnostic procedures, expected and possible adverse reactions to medication, and health maintenance and disease prevention. Participates in meetings regarding patient care, quality outcomes, and future requirements. Serves as the point of contact concerning inquiries and clinical needs.
• Coordinates patient and family navigation as a liaison with Service Lines within the Medical Center to strengthen and cultivate relationships. As appropriate and with the patient’s consent, informs UMMC leadership of rounding opportunities. Facilitates the presence and involvement of the patient’s family according to the wishes of the patient and/or the family.
• Attends to patients, families, and UMMC needs on evenings and weekends as required. Maintains a working knowledge of Epic. Adheres to HIPAA, UMMC privacy and security policies.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands
Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 25 pounds, occasional crouching/stooping, occasional kneeling, occasional pushing/pulling, frequent reaching, frequent sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type:

Part time

FLSA Designation/Job Exempt:

Yes

Pay Class:

Salary

FTE %:

50

Work Shift:

Rotating

Benefits Eligibility:

Non-Benefits Eligible

Grant Funded:

No

Job Posting Date:

03/22/2024

Job Closing Date (open until filled if no date specified):